Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mailena Vilar

Hendersonville

Overview

8
8
years of professional experience

Work History

Leasing Consultant

RPM Managment Company
Nashville
03.2025 - Current
  • Assisted prospective tenants with leasing inquiries and property tours.
  • Maintained accurate records of applications and lease agreements.
  • Collaborated with management to ensure property maintenance requests were addressed.
  • Coordinated tenant move-ins and move-outs, ensuring smooth transitions.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Maintained accurate records of prospective renters, applications and leases.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Tracked leads using CRM software and followed up with interested parties.

Receptionist

Carmona Medical Center
Fort Myer
02.2025 - 08.2025
  • Scheduled appointments efficiently for various medical services provided at the center.
  • Maintained a clean and organized reception area for welcoming environment.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Leasing Consultant

Cushman & Wakefield
Nashville
08.2024 - 03.2025
  • Responded promptly to tenant concerns, fostering positive relationships.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Tracked leads using CRM software and followed up with interested parties.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Advised on rental policies and procedures to ensure compliance with applicable laws.
  • Managed day-to-day activities involving tenants, subcontractors and property management.

Leasing Consultant

Inland Real Estate Group of Companies
Fort Myer
01.2023 - 05.2024
  • Assisted prospective tenants with leasing inquiries and property tours.
  • Maintained accurate records of applications and lease agreements.
  • Collaborated with management to ensure property maintenance requests were addressed.
  • Coordinated tenant move-ins and move-outs, ensuring smooth transitions.
  • Responded promptly to tenant concerns, fostering positive relationships.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on renewal notices.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

Shift Manager

McDonald's
Naples
08.2017 - 12.2022
  • Supervised team members during busy shifts to ensure efficient service.
  • Trained new employees on operational procedures and customer service standards.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Monitored equipment functionality and reported maintenance issues as needed.
  • Enforced compliance with health regulations throughout daily operations.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Enforced safety standards throughout the store including proper use of equipment.

Education

High School Diploma -

Palmero Ridge High School
Naples Florida
05-2009

Skills

  • Lease negotiation
  • Tenant relations
  • CRM management
  • Rental agreements
  • Customer service
  • Record keeping
  • Time management
  • Staff management
  • Yardi, Knock, Fotress & More

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Leasing Consultant

RPM Managment Company
03.2025 - Current

Receptionist

Carmona Medical Center
02.2025 - 08.2025

Leasing Consultant

Cushman & Wakefield
08.2024 - 03.2025

Leasing Consultant

Inland Real Estate Group of Companies
01.2023 - 05.2024

Shift Manager

McDonald's
08.2017 - 12.2022

High School Diploma -

Palmero Ridge High School

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Mailena Vilar