Maiya Van Haren
Nashville
Summary
Dynamic professional with a proven track record at Gravity Taphouse Grille, excelling in customer relationship management and team collaboration. Adept at prioritizing tasks and resolving conflicts, I consistently enhance guest experiences while maintaining high standards of service. Skilled in beverage preparation and project execution, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Bartender
Gravity Taphouse Grille
Grand Rapids
08.2022 - 12.2025
- Assisted customers with beverage selections and recommendations.
- Prepared and served a variety of craft beers and cocktails.
- Trained new staff on bar procedures and customer service standards.
Project Management Assistant
Maggie Ann Soap Co.
Grand Rapids
08.2021 - 08.2022
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Designed floor layouts, product displays, and shelving layouts to maximize sales and influence customer purchasing habits.
- Performed physical activities requiring heavy lifting, walking, and standing for long periods of time.
- Operated and maintained a variety of equipment, including hand and power tools.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage, and optimize handling.
- Executed recipes to create various products.
Server
Brick and Porter
Grand Rapids
04.2020 - 08.2022
- Maintained an organized floor chart and waitlist.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Provided exceptional service to a high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpets, and tidying up server stations.
Education
GED -
Northview High School
Plainfield TownshipSkills
- Detail Oriented
- Work Planning and Prioritization
- Customer Relationship Management
- Team Collaboration
- Conflict Resolution
- Deadline Driven
Education and Training
other
Timeline
Bartender
Gravity Taphouse Grille
08.2022 - 12.2025
Project Management Assistant
Maggie Ann Soap Co.
08.2021 - 08.2022
Server
Brick and Porter
04.2020 - 08.2022
GED -
Northview High School