Makale Speed
Dyersburg
Summary
Hi! My name is Makale Speed. I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Grooming position. Ready to help team achieve company goals. Working as a waitress and pet caretaker has taught me many skills such as: helping others and answering questions they may have, patience, punctuality, and to be a team player while respecting other co-workers.
Overview
6
6
years of professional experience
Work History
Pet Caretaker/Retail Sales Associate
The Pet Stop
2021.04 - 2022.10
- Provided overnight care for pets during owners'' vacations or business trips while maintaining routine schedules seamlessly.
- Delivered exceptional pet care by providing customized exercise routines and maintaining daily schedules.
- Addressed behavioral issues promptly using appropriate techniques based on individual pet needs and tendencies.
- Managed scheduling and billing processes efficiently, streamlining administrative tasks for clients'' convenience.
- Ensured a safe and nurturing environment for pets by closely monitoring their behavior and health.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Waitress/Server
Moustos Italian Restaurant
2020.01 - 2020.11
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Cracker Barrel Server
Cracker Barrel
2019.08 - 2019.12
- Being a server at Cracker Barrel, I have had to show great hospitality to the guests, insure excellent customer satisfaction, and always help others to make sure the guests visit was satisfactory.
Cashier/Drive Thru Cashier
Zaxby's
2016.06 - 2018.05
- While working at Zaxbys, I took dine-in and drive-thru orders
- I also cleaned tables, helped close the restaurant
- This job helped me gain experience in sales and customer service.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Used POS system to enter orders, process payments and issue receipts.
Education
GED -
Obion County Central High School
Obion County, TN08.2018
Skills
- Team Member
- Food Service
- Customer Service
- Sales Experience
- Housekeeping (2 years)
- Customer Focus & Orientation - Highly Proficient
- Animal Enrichment
- Canine Behavior
- Pet Boarding
- Amphibian Care
- Animal Leash Skills
- Animal Habitat Cleaning
References
- Nancy Patterson, 731-285-8298
- Michelle Hall, 731-676-0204
Timeline
Pet Caretaker/Retail Sales Associate
The Pet Stop
2021.04 - 2022.10
Waitress/Server
Moustos Italian Restaurant
2020.01 - 2020.11
Cracker Barrel Server
Cracker Barrel
2019.08 - 2019.12
Cashier/Drive Thru Cashier
Zaxby's
2016.06 - 2018.05
GED -
Obion County Central High School
Similar Profiles
Samantha CoronaSamantha Corona
Receptionist at Bia's Pet StopReceptionist at Bia's Pet Stop
Emily BraultEmily Brault
Receptionist at bias pet stopReceptionist at bias pet stop
Dakota FenstermakerDakota Fenstermaker
Professional Dog Groomer /Receptionist at One Stop Pet ShopProfessional Dog Groomer /Receptionist at One Stop Pet Shop