Makale Speed
Dyersburg
Summary
Hi! My name is Makale Speed. I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Grooming position. Ready to help team achieve company goals. Working as a waitress and pet caretaker has taught me many skills such as: helping others and answering questions they may have, patience, punctuality, and to be a team player while respecting other co-workers.
Overview
6
6
years of professional experience
Work History
Pet Caretaker/Retail Sales Associate
The Pet Stop
04.2021 - 10.2022
- Provided overnight care for pets during owners'' vacations or business trips while maintaining routine schedules seamlessly.
- Delivered exceptional pet care by providing customized exercise routines and maintaining daily schedules.
- Addressed behavioral issues promptly using appropriate techniques based on individual pet needs and tendencies.
- Managed scheduling and billing processes efficiently, streamlining administrative tasks for clients'' convenience.
- Ensured a safe and nurturing environment for pets by closely monitoring their behavior and health.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Waitress/Server
Moustos Italian Restaurant
01.2020 - 11.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Cracker Barrel Server
Cracker Barrel
08.2019 - 12.2019
- Being a server at Cracker Barrel, I have had to show great hospitality to the guests, insure excellent customer satisfaction, and always help others to make sure the guests visit was satisfactory.
Cashier/Drive Thru Cashier
Zaxby's
06.2016 - 05.2018
- While working at Zaxbys, I took dine-in and drive-thru orders
- I also cleaned tables, helped close the restaurant
- This job helped me gain experience in sales and customer service.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Used POS system to enter orders, process payments and issue receipts.
Education
GED -
Obion County Central High School
Obion County, TN08.2018
Skills
- Team Member
- Food Service
- Customer Service
- Sales Experience
- Housekeeping (2 years)
- Customer Focus & Orientation - Highly Proficient
- Animal Enrichment
- Canine Behavior
- Pet Boarding
- Amphibian Care
- Animal Leash Skills
- Animal Habitat Cleaning
References
- Nancy Patterson, 731-285-8298
- Michelle Hall, 731-676-0204
Timeline
Pet Caretaker/Retail Sales Associate
The Pet Stop
04.2021 - 10.2022
Waitress/Server
Moustos Italian Restaurant
01.2020 - 11.2020
Cracker Barrel Server
Cracker Barrel
08.2019 - 12.2019
Cashier/Drive Thru Cashier
Zaxby's
06.2016 - 05.2018
GED -
Obion County Central High School
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