Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla Bailey

Nashville

Summary

Customer focused professional with experience in healthcare, hospitality, and front desk operations. Dedicated and adaptable. Committed to making a positive impact on the lives of others.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Sam’s Grill
Brentwood, TN
08.2025 - Current
  • Provide friendly and efficient customer service in a fast-paced restaurant environment
  • Take food and beverage orders accurately and ensure timely delivery
  • Maintain cleanliness and organization of dining areas
  • Handle customer concerns professionally to ensure positive dining experiences

Patient Care Technician

St Thomas West
Nashville, TN
04.2025 - 07.2025
  • Assisted patients with daily living activities and basic care needs
  • Monitored patient comfort and reported changes to nursing staff
  • Maintained accurate documentation and followed healthcare safety procedures
  • Supported medical staff in a fast-paced clinical environment

Delivery Driver

Amazon
La Vergne, TN
05.2022 - 02.2025
  • Delivered packages safely and efficiently while meeting daily delivery goals
  • Operated company vehicles responsibly and followed safety guidelines
  • Managed time effectively to complete routes on schedule
  • Provided professional customer service during deliveries

Front Desk Receptionist

House Of Cards
Nashville, TN
11.2019 - 02.2022
  • Greeted guests and managed reservations in a high-volume hospitality setting
  • Answered phones and addressed customer questions professionally
  • Coordinated front desk operations to ensure smooth guest experiences
  • Maintained organized records and scheduling systems

Front Desk Receptionist

Mr C’s Cleaners
Madison, TN
04.2017 - 09.2019
  • Assisted customers with orders, pickups, and payments
  • Answered phones and provided customer support
  • Maintained organized records and handled daily transactions
  • Delivered friendly and professional service to customers

Education

High School Diploma -

PennFoster Online School
Nashville, TN
2017

Skills

  • Front Desk Operations
  • Patient Support and Care Assistance
  • Safety and Compliance Awareness
  • Conflict Resolution and Problem Solving

Certification

  • Basic Life Support (BLS) Certification

Timeline

Server

Sam’s Grill
08.2025 - Current

Patient Care Technician

St Thomas West
04.2025 - 07.2025

Delivery Driver

Amazon
05.2022 - 02.2025

Front Desk Receptionist

House Of Cards
11.2019 - 02.2022

Front Desk Receptionist

Mr C’s Cleaners
04.2017 - 09.2019

High School Diploma -

PennFoster Online School
Makayla Bailey