Makayla Trotter
Memphis
Summary
A career that will allow me to fully utilize my experience in working with a diverse group of persons in all age ranges in a multi-task office, call center, clerical or a currency involved setting.
Overview
2
2
years of professional experience
Work History
Unarmed Security Guard
Allied Universal
03.2024 - 08.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Merchandise Associate
Graceland
04.2023 - 09.2023
- Under the supervision of the Retail Operations Manager and Merchandise Supervisors, assist guests with purchasing selections by making appropriate suggestions, answering questions on products, hotel, tours, and Elvis; process sales by entering correct prices in a computerized sales system through cash, checks, or credit cards
- Assist employees with discounts and notify appropriate person to approve sale; stock and clean various merchandise racks as required; inform supervisor when merchandise is needed; other duties as assigned
Assistant Secretary
Shiloh Baptist Church
01.2023 - 08.2023
- Responsible for answering and redirecting phone calls, accurately entering data, and performing a variety of other administrative tasks
- Answer, screen, and forward incoming phone calls
- Receive, sort, and distribute daily mail/deliveries
- Order supplies for office and materials for various activities and keep inventory of stock
- Prepare weekly Order of Worship, prayer list and Children's Bulletins
- Perform other clerical duties such as filing, photocopying, transcribing and faxing
Sales Associate
Rue 21
07.2022 - 03.2023
- Provide and promote exceptional customer service and offer positive resolutions to challenges and complaints from customers
- Generate sales through customer interaction, fitting room assistance, and suggestive selling
- Communicate effectively with management and coworkers concerning business issues and opportunities
Education
High School Diploma -
City University School Of Liberal Arts
Memphis, TNSkills
- Compassion
- Communication
- Observation
- Interpersonal Skills
- Time Management
- Organization
- Cleanliness
- Patient
- Physical Strength & Stamina
- Flexible
Timeline
Unarmed Security Guard
Allied Universal
03.2024 - 08.2024
Merchandise Associate
Graceland
04.2023 - 09.2023
Assistant Secretary
Shiloh Baptist Church
01.2023 - 08.2023
Sales Associate
Rue 21
07.2022 - 03.2023
High School Diploma -
City University School Of Liberal Arts
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