Makayla Young
Memphis
Summary
Dynamic and detail-oriented professional with experience at Magnolia Creek Nursing and Rehabilitation. Proven ability in managing patient records and coordinating appointments while adhering to HIPAA regulations. Strong multitasking skills and a positive attitude foster effective communication and enhance workflow efficiency. Committed to delivering exceptional support in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Assistant
Magnolia Creek Nursing and Rehabilitation
01.2024 - Current
- Managed front desk operations, greeting visitors and directing inquiries efficiently.
- Assisted in maintaining patient records, ensuring accuracy and confidentiality.
- Coordinated appointments and scheduling for staff and patients effectively.
- Supported office supply management, tracking inventory levels for timely restocking.
- Utilized electronic health record systems to input and update patient information accurately.
- Facilitated communication between departments to enhance workflow efficiency.
Server
Georgia Blue
11.2023 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Processed orders accurately and efficiently using POS systems.
- Assisted with training new staff on service protocols and menu knowledge.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Supported team during peak hours by managing multiple tables effectively.
- Cultivated warm relationships with regular customers.
Trainee
Handled Home Care Phoenix - Scottsdale
05.2022 - 05.2023
- Assisted in daily operations, ensuring adherence to quality control standards.
- Collaborated with team members to streamline workflow processes and improve efficiency.
- Conducted regular inspections of equipment, identifying and resolving maintenance issues promptly.
- Supported training initiatives for new staff, fostering a collaborative work environment.
Education
CPCT/A - Patient Care Technician
Remington College
Memphis, TN10-2025
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Attention to detail
- Medical reception
- Data entry
- Positive attitude
- Patient charting
- Patient observation
Certification
- CPCT/A - Patient Care Technician/Assistant
Timeline
Office Assistant
Magnolia Creek Nursing and Rehabilitation
01.2024 - Current
Server
Georgia Blue
11.2023 - Current
Trainee
Handled Home Care Phoenix - Scottsdale
05.2022 - 05.2023
CPCT/A - Patient Care Technician
Remington College
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