Makenna Richter

During My time as a manager at Bojangles, I was someone that would run the shift and help new trainees. I learned various roles within the store to support team operations. Resolved customer complaints effectively to enhance customer satisfaction. I could count the Tills and help switch for the next shift before they arrive. Coordinated crew assignments and provided on-the-job support to maintain efficiency.

Supervised daily operations to ensure compliance with company standards and safety protocols.

Trained and mentored new staff on service procedures and operational workflows.

Coordinated inventory management to maintain optimal stock levels and reduce waste.