Makenzie Maine
Eads
Summary
Dynamic professional with a proven track record at FedEx, excelling in new hire training and fostering staff development. Recognized for exceptional customer service and clear communication skills, I effectively mentor individuals to enhance productivity and achieve team goals. Adaptable and dedicated, I thrive in fast-paced environments while maintaining a strong work ethic.
Overview
4
4
years of professional experience
Work History
POH Trainer
FedEx
10.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Cashier
RK Wines and Spirits
08.2022 - 11.2024
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Family Dollar
03.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Trailer Fenders/Lamination
White River Marine Group
03.2021 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma - General Studies
Lake Cormorant High School
Lake Cormorant, MS05.2015
Skills
- New hire training
- Creative problem solving
- Clear verbal communication
- Adaptive to fast paced environments
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
Timeline
POH Trainer
FedEx
10.2023 - Current
Cashier
RK Wines and Spirits
08.2022 - 11.2024
Cashier
Family Dollar
03.2022 - 06.2023
Trailer Fenders/Lamination
White River Marine Group
03.2021 - 10.2021
High School Diploma - General Studies
Lake Cormorant High School
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