Administered and implemented CI tools Jenkins for automated builds, and also integrated unit tests and code quality analysis using SonarQube.
Used Ansible to deploy critical applications, automate repetitive tasks, and proactively manage changes.
Troubleshot issues generated while building, deploying, and in production support, and scheduled and ran tasks in the background using Crontab.
Automated the environment creation (VPC setup) using Terraform.
Maintained containerisation and virtualisation in Docker.
Standardising the automation process of Operating System Installation Management.
Monitoring daily scheduled jobs for various sites, which ensures completion of daily loading.
Worked on Web Server (Apache), Application Servers (Tomcat, JBoss), and DB Server (MySQL).
Supported Dev team with troubleshooting build failures and Artifactory repository maintenance in Nexus.
Acted as a Release Manager and coordinated with development and operations teams for major and minor deployments.
Documented the entire installation process for various tools, and provided on-call support.
Support Engineer
Sarlak Techno Systems
06.2018 - 07.2019
Involved in ticket creation and analysis of different IT support reports.
Assist with enhancing customer experience by promoting and leveraging the Self-Service Portal.
Worked on Incident, Request, Problem, Change Request, and Major Incident Management with follow-up
Worked on ticket audit reports on a daily basis, and hosted daily SOD calls.
Taken part in improving the IT Services Catalogue experience, and created knowledge articles.
Responsibly worked for the identification of service owners, stakeholders, customers, and key users as organizational changes occur and new services are required.
Education
B.E - Electrical and Electronics Engineering
Coimbatore Institute of Engineering and Technology
Skills
Linux
Jenkins
Maven
GIT
Bit Bucket
Tomcat
Web Server
Apache
Geneos
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Disclaimer
I sincerely feel that working and to be served in your organization will fulfil my cherished goals. I, hereby, declare that above information is true to the best of my knowledge.
Timeline
Software Engineer
Covenant IT Solutions
10.2021 - Current
Support Engineer
Sarlak Techno Systems
06.2018 - 07.2019
B.E - Electrical and Electronics Engineering
Coimbatore Institute of Engineering and Technology