- Music
- Creative Writing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Makinna Gooch
Lafayette
Summary
Dedicated professional with strong customer service skills and a proven ability to streamline processes. Committed to enhancing customer satisfaction and driving operational efficiency.
Experienced with strategic planning, financial management, and team leadership. Utilizes innovative approaches to streamline operations and drive growth. Track record of building strong relationships with stakeholders to ensure business success.
Overview
7
7
years of professional experience
Work History
Business Owner
Miss Makinna's Kitchen
Lafayette, TN
11.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed financial planning, budgeting, and forecasting to ensure fiscal responsibility.
- Analyzed market trends to identify new opportunities for business expansion.
Food Service Worker
The Floppin Fish
Lafayette, TN
12.2022 - 05.2026
- Prepared and served high-quality food items in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted in training new staff on company protocols and food handling procedures.
- Collaborated with team members to streamline food preparation processes, enhancing service efficiency.
- Greeted customers at counter to fulfill requests and answer questions.
- Developed and maintained positive relationships with customers to enhance service.
Barista
C3 Coffeehouse
Lafayette, TN
01.2025 - 04.2026
- Prepared high-quality coffee beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Engaged with customers, providing exceptional service and product recommendations.
- Operated espresso machines, grinders, and brewing equipment proficiently for optimal beverage quality.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Collaborated with team members to streamline workflow during peak hours, enhancing customer satisfaction.
Education
Associate of Applied Science - Music Production
Volunteer State Community College
Gallatin, TN05.2027
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
Interests
Timeline
Barista
C3 Coffeehouse
01.2025 - 04.2026
Food Service Worker
The Floppin Fish
12.2022 - 05.2026
Business Owner
Miss Makinna's Kitchen
11.2019 - Current
Associate of Applied Science - Music Production
Volunteer State Community College