Malachi Woodard
Hartsville
Summary
Committed employee with a strong background in customer service and communication. Successfully improved customer satisfaction, and encouraged teamwork among staff. Proficient in resolving issues and enhancing the overall service experience.
Overview
8
8
years of professional experience
Work History
Server Assistant
Darden
Gallatin
11.2019 - Current
- Communicated guest needs to servers and management, improving service quality.
- Greeted guests professionally, ensuring a welcoming atmosphere.
- Engaged with guests to consistently assess satisfaction during dining experiences.
- Assisted servers by delivering food, refilling drinks, and clearing tables efficiently.
- Set up tables and chairs for events and large groups promptly.
- Collaborated with team members to meet daily objectives within deadlines.
- Performed opening and closing duties, including restocking supplies and cleaning workstations.
- Maintained dining area cleanliness by sanitizing tables after each seating.
Stocker
Foodland Grocery Store
Hartsville
05.2018 - 11.2019
- Ensured product availability by stocking shelves efficiently.
- Assisted customers in locating items throughout store.
- Collaborated with team members to optimize daily stocking operations.
- Responded to customer inquiries regarding product location, pricing, and availability.
- Monitored expiration dates and promptly removed expired products.
- Bagged groceries and assisted customers with transporting bags to vehicles.
Education
Bachelor of Science - Interdisciplinary Media
Middle Tennessee State University
Murfreesboro, TN05-2025
Associate of Science - Music Production
Vol State
Gallatin, TN05-2022
High School Diploma -
Trousdale County High School
Hartsville, TN05-2019
Skills
- Customer service and support
- Team collaboration
- Event planning and management
- Guest relations
- Product promotion
- Eagerness to learn
- Communication skills
- Merchandising strategies
- Dependability and trustworthiness
Timeline
Server Assistant
Darden
11.2019 - Current
Stocker
Foodland Grocery Store
05.2018 - 11.2019
Bachelor of Science - Interdisciplinary Media
Middle Tennessee State University
Associate of Science - Music Production
Vol State
High School Diploma -
Trousdale County High School