Mamie Thomas
Chattanooga
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Caregiver
Caring Senior Services
- Assisting client, food prep, home cleaning, clothes washing, assisting in and out of bath or bathroom use, accompany on walks/exercise, observe patients while they take their medicine.
- Offered care and companionship to homebound clients with varying mental and physical capacities.
- Improved well-being of patients by assisting with daily living needs and personal hygiene.
- Enhanced long-term care by helping to develop and execute care plans.
- Promoted patient well-being with emotional support, companionship, and appropriate recreation.
- Helped with post-operative recovery, encouraging ambulation and checking dressings.
- Supported residents, family members, and caregiver with education and companionship.
- Assisted residents with meeting daily needs through positive encouragement and direct support.
- Helped patients with transportation to and from medical appointments.
- Managed patient medications, organizing schedules and setting up reminders.
- Promoted quality of life by empowering residents to safely complete tasks within capability levels.
- Supported client needs with basic housekeeping and food preparation.
- Documented patient care and actions using Software.
Dietary Aide/ Resident Assistant
Morning Pointe Senior Living
- Memorized menu dishes and prepared ingredients ahead of time.
- Reduced waste and contamination risk through proper inventory rotation.
- Kept kitchen stocked and stations ready, using pre-opening hours to fully prepare for each day's work.
- Sorted, washed, and stored ingredients in optimal arrangements for easy use during busy periods.
- Helped fast-paced kitchen run smoothly by following instructions and handling all prep work for expected daily demand.
- Stored food in designated containers and storage areas to ensure freshness.
Resident Assistant (RA)
Morning Pointe of Hixson
- Assists residents with transition to university and residence hall life.
- Enforces university and residence hall rules and regulations.
- Remains available to residents while on-call.
- Assists in supervising residents and responding to complaints, reports, requests, and emergencies.
- Submits reports on infractions, violations, and safety issues.
- Promotes residence hall events.
- Informs residents about relevant campus and local activities.
- Facilitates resolution of disagreements between residents.
- Manages front desk and signs students and visitors in according to security protocols.
- Attends and participates in staff meetings and training sessions.
- Organizes and directs regular floor meetings with residents.
- Supports residence hall team efforts by accomplishing related tasks as needed.
Certified Clinical Medical Assistant (CCMA)
Advance Care Medical
- Verifies patient information by interviewing patient, recording medical history.
- Prepares patients for examination by performing preliminary physical tests such as blood pressure, weight, temperature, Spo2.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
- Give injections, administering prescribed medications as directed by provider and in accordance with nursing standards.
- Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action.
- Ensuring that patients chart entries are made accurately and in a timely manner.
- Assist with scheduling of tests and treatments, work physicals, drug screens, titer draws and more.
- Arrange referrals to a specialist and obtaining pre-authorizations when directed to by the Provider.
- Prepare exam and treatment rooms for patient intake.
- Assist with lab testing and Phlebotomy.
- Assist providers in preparing for minor surgeries and physicals.
- Counsels patients by transmitting physician's orders and questions about treatment.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and compliance.
- Keeps supplies ready by inventorying stock.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Serves and protects the practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements.
Certified Clinical Medical Assistant (CCMA)
Erlanger Express Care
- Verifies patient information by interviewing patient, recording medical history.
- Prepares patients for examination by performing preliminary physical tests such as blood pressure, weight, temperature, Spo2 and all other necessary vital/info.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
- Deliver overall support for Providers and clinic operations.
- Instruct patients on collection of any necessary samples and tests- including covid swabs, strep, flu and more.
- Give injections, administering prescribed medications as directed by provider and in accordance with nursing standards.
- Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action.
- Ensuring that patients chart entries are made accurately and in a timely manner.
- Assist with scheduling of tests and treatments, work physicals, drug screens, titer draws and more.
- Arrange referrals to a specialist and obtaining pre-authorizations when directed to by the Provider.
- Prepare exam and treatment rooms for patient intake.
- Assist with lab testing and Phlebotomy.
- Assist providers in preparing for minor surgeries and physicals.
- Counsels patients by transmitting physician's orders and questions about treatment.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and compliance.
- Keeps supplies ready by inventorying stock.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Serves and protects the practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements.
Team Member
Volkswagen Chattanooga
08.2024 - Current
- Assisted in daily operations, ensuring timely completion of tasks and adherence to safety protocols.
- Collaborated with team members to maintain inventory accuracy and facilitate efficient stock management.
- Operated equipment safely while adhering to maintenance schedules, contributing to overall operational efficiency.
- Provided support in training new team members on standard procedures and best practices.
Student Medical Assistant
Advanced Center for Sleep Disorders
08.2020 - 12.2020
- Connected with patients, learning histories and documenting vitals while helping each feel comfortable.
- Contributed to diagnostic testing success, assisting laboratory technicians with procedures and samples.
- Delivered skilled support for procedures such as Type s and Type s.
- Learned how to handle medical office administrative tasks such as billing and insurance verification.
- Improved skills in techniques such as Technique and Technique with repeated practices.
- Supported office efficiency by restocking supplies and resetting rooms between appointments.
- Shadowed fully qualified medical staff to learn about functions and best practices.
- Developed advanced proficiency in System, updating patients' charts daily.
- Provided emotional support and compassionate care to patients of all backgrounds.
- Keyed in new data from patients, staff, and forms with high accuracy.
- Relayed external messages related to patient care, such as pharmacy prescription and refill orders.
- Cared for medical equipment used in Type practice, including Type s and Type s.
- Helped maintain team efficiency by restocking supplies in rooms, work stations, and front desk.
- Supported providers' work by collecting patient data and inputting information into EMR.
- Roomed and readied patients for examinations and accurately documented information for Job titles.
Medical Assistant Student
Academy of Allied Health
08.2020 - 12.2020
- Assisted clinicians with in-office procedures such as Type and Type.
- Updated records in Type EHR system, carefully protecting patient information and verifying data.
- Supported diagnostic procedures by obtaining laboratory and x-ray reports, hospital notes, and other pertinent data.
- Kept equipment ready for safe patient use through scheduled cleaning and sterilization.
- Prepared patients for testing, including positioning properly, attaching electrodes, and preserving confidentiality of all patient information in line with HIPAA and internal guidelines.
- Assisted with diagnosing patients by collecting specimens and administering tests.
- Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts.
- Prepared treatment rooms for patient examinations, keeping rooms neat and clean.
- Smoothed procedures for physicians, passing instruments, helping patients feel comfortable and answering routine questions.
- Coordinated efficient office schedules based on patient and provider availability.
- Maintained team productivity by organizing charts, insurance forms and patient documentation.
- Cared for common ailments independently, including minor wounds.
- Helped reduce patient symptoms and prevent progression with oral, inhaled and intramuscular medications.
- Recorded patients' medical history, vital statistics, and information such as test results in medical records.
- Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork.
- Helped assess patients' cardiac activity with tests such as EKGs.
Carpenter Apprentice
Craft Carpentry and Drywall LLC
04.2019 - 03.2020
- Trim, doors (room doors, bathrooms, closets, rolling doors) crown work, installing base, sheet molding.
- Promoted safety throughout all areas of shop and job sites, following OSHA protocols and company safety policies.
- Supported project completion with finishing work and hardware installation.
- Maintained accurate records of daily hours worked, projects completed, and materials used.
- Contributed to diverse projects, including building, repairing, and installing such items as countertops, cabinets, doors, windows, and building framework.
- Completed general millwork, in addition to building cabinets, furniture, and other custom wooden builds.
Call Service Representative
Convergys Corporation
01.2017 - 04.2017
- Attracts potential customers by answering product and service questions, suggesting information about other products and services.
- Open customer account information and maintaining customer information by updating.
- Protected customer and company information with strict use of established security procedures.
- Maximized satisfaction by anticipating needs and consistently offering expert support.
- Investigated and resolved customer concerns related to order inquiries and delivery tracking.
- Handled customers' advanced needs with properly escalated calls and scheduled service appointments.
Education
Associate of Science - Health Admin
Chattanooga College MDTC
Chattanooga, TNBachelor of Science - Nursing
Chattanooga College MDTC
Chattanooga, TNCertification - Medical Assistant
CCMA
Chattanooga, TN12.2020
DIPLOMA - undefined
EAST RIDGE HIGH SCHOOL
East Ridge, TNBachelor of Science - Preprofessional Biology ESC
THE UNIVERSITY OF TENNESSEE AT CHATTANOOGA
Chattanooga, TN01.2017
Skills
- Patient assessment
- History documentation
- Patient preparation
- Equipment sterilization
- Patient education
- Direct patient care
- Vital Signs
- Emr / Ehr
- Phlebotomy
- Medical Office Experience
- Venipuncture
- Medical Records
- Experience Administering Injections
- Trim Carpentry
- Nursing
- Laboratory experience
- Medical receptionist
- Computer skills
- Triage
- HIPAA
Certification
- DOT Present
- I am DOT certified for physicals and drugs screens as well as regular physical and drug screens which are non dot.
- Knowledgeable in triaging; Bp, H, W, T, Spo2 and R as well as swabbing for tests
- BLS for Healthcare Providers (CPR and AED) August 2022
- EKG Present
- CPR/First Aid August 2022
- CPR/AED August 2022
- For adults, children and infants
Timeline
Team Member
Volkswagen Chattanooga
08.2024 - Current
Student Medical Assistant
Advanced Center for Sleep Disorders
08.2020 - 12.2020
Medical Assistant Student
Academy of Allied Health
08.2020 - 12.2020
Carpenter Apprentice
Craft Carpentry and Drywall LLC
04.2019 - 03.2020
Call Service Representative
Convergys Corporation
01.2017 - 04.2017
Caregiver
Caring Senior Services
Dietary Aide/ Resident Assistant
Morning Pointe Senior Living
Resident Assistant (RA)
Morning Pointe of Hixson
DIPLOMA - undefined
EAST RIDGE HIGH SCHOOL
Bachelor of Science - Preprofessional Biology ESC
THE UNIVERSITY OF TENNESSEE AT CHATTANOOGA
Certified Clinical Medical Assistant (CCMA)
Advance Care Medical
Certified Clinical Medical Assistant (CCMA)
Erlanger Express Care
Associate of Science - Health Admin
Chattanooga College MDTC
Bachelor of Science - Nursing
Chattanooga College MDTC
Certification - Medical Assistant
CCMA