MANIKANDAN J
Chennai
Summary
Dynamic Administration and Facilities professional with 18 years of experience in managing corporate workplace operations, facility services, and employee support systems. Expertise includes General Administration, Facilities Management, Vendor and Contract Management, and compliance with EHS and safety regulations. Proven ability to oversee day-to-day facility operations while coordinating effectively with stakeholders and vendors to ensure optimal service delivery and compliance with performance metrics. Actively pursuing managerial opportunities in Administration and Facilities Management to leverage extensive operational knowledge and leadership skills for organizational success.
Overview
2
2
Languages
1
1
Certification
19
19
years of professional experience
Work History
Senior Team Lead – Facilities & Administration
IOPEX Technologies PVT LTD
Chennai
04.2015 - Current
- Lead and mentor the Administration team, overseeing day-to-day office operations, workplace services, facility activities, and administrative workflows to ensure smooth and efficient business operations.
- Manage end-to-end Facilities Management, including facility operations, infrastructure maintenance, workplace management, housekeeping, security, transport, parking, cafeteria, and employee support services.
- Manage and coordinate hard services and soft services, including electrical, HVAC, plumbing, civil, MEP systems, housekeeping, security, and other facility maintenance activities.
- Manage vendor and contract management, including vendor selection, commercial coordination, SLA finalization, performance monitoring, service quality, invoice verification, and contract renewals.
- Establish and monitor SLA/KPI and vendor performance standards, conducting periodic reviews and implementing corrective actions to improve service quality and operational efficiency.
- Coordinate procurement of administrative and facility-related services, materials, equipment, and consumables while ensuring cost-effectiveness and adherence to company procedures.
- Oversee security operations, including security personnel deployment, access control, visitor management, gate pass management, CCTV surveillance, incident reporting, and security system coordination.
- Manage Access Control Management Systems, including access cards, temporary IDs, readers, EM locks, access permissions, and coordination with relevant stakeholders.
- Coordinate Fire & Life Safety activities, including fire alarm systems, fire extinguishers, emergency preparedness, fire drills, evacuation procedures, and Emergency Response Team activities.
- Support EHS and workplace safety compliance, including safety inspections, risk identification, incident management, corrective actions, emergency response, and statutory compliance requirements.
- Coordinate statutory and regulatory compliance, internal/external audits, documentation, inspection requirements, and closure of audit observations.
- Manage Transport Administration, including employee/official transportation, vehicle coordination, driver management, vehicle maintenance, trip planning, parking operations, and related vendor activities.
- Oversee housekeeping and workplace hygiene, ensuring cleanliness, sanitation, pantry services, waste management, and compliance with workplace standards.
- Coordinate facility maintenance and AMC services, ensuring preventive and breakdown maintenance are completed within agreed timelines with minimum operational disruption.
- Support office fit-out, renovation, space planning, and workplace projects, coordinating with contractors, vendors, internal stakeholders, and building management.
- Manage budgeting, expense tracking, cost control, purchase requests, invoice verification, and administrative financial reporting to optimize operational expenditure.
- Plan and coordinate executive meetings, client/VIP visits, corporate events, employee engagement activities, and special workplace requirements.
- Facilitate cross-functional coordination with HR, Finance, IT, Security, EHS, Business teams, Building Management, and external vendors for smooth resolution of operational issues.
- Lead incident, crisis, and emergency management, supporting business continuity and implementing appropriate risk mitigation measures for workplace operations.
- Conduct regular team reviews, provide guidance and training, allocate responsibilities, and drive continuous improvement in administration and facility services.
- Prepare and present MIS reports, operational metrics, vendor performance reports, compliance updates, cost reports, and facility status reports to senior management.
- Drive continuous improvement initiatives focused on operational efficiency, service quality, employee experience, compliance, safety, and cost optimization.
Administration Executive – Transport Operations
HSBC
Chennai
01.2013 - 01.2015
- Oversaw and coordinated the entire transport operations for the organization, ensuring efficient and timely employee commutes and logistics scheduling.
- Managed a large fleet, scheduled routes, supervised driver teams, and monitored daily transport activities to maintain cost-effective and reliable service.
- Implemented transport management systems and utilized GPS tracking solutions to streamline route planning, driver allocation, and vehicle utilization.
- Developed policies for fleet safety, compliance, and maintenance; conducted regular audits and training sessions to ensure adherence to company standards.
- Negotiated vendor contracts, reducing operational costs while maintaining high-quality service and on-time delivery rates.
- Analyzed operational metrics to identify opportunities for efficiency improvements and reported regularly to senior leadership on key transport and logistics KPIs.
- Collaborated with HR and other departments for seamless onboarding, accommodation, and transport logistics for staff.
Administration Executive – Transport Operations
HCL Technologies Pvt Ltd
Chennai
01.2012 - 01.2013
- Coordinated and managed daily company transport operations, including employee pick-up and drop scheduling, route optimization, and vehicle allocation.
- Supervised the transport fleet, tracked maintenance schedules, and ensured all vehicles complied with safety and regulatory requirements.
- Developed and implemented transport policies to improve punctuality, minimize costs, and maximize operational efficiency.
- Monitored transport budgets and costs, consistently seeking opportunities to reduce expenses through process improvements and vendor negotiations.
- Liaised with external vendors and service providers for contractual transport services, ensuring strict adherence to service level agreements.
- Maintained accurate records of daily transport activities, audits, logs, and incident reports for management review and compliance.
- Supported emergency requests and ad-hoc transport arrangements, demonstrating flexibility and prompt problem-solving under tight timeframes.
MIS Executive – Transport Operations
Intelenet Global Services Pvt Ltd
Chennai
01.2011 - 01.2012
- Managed and maintained comprehensive Management Information Systems (MIS) to support transport operations and decision-making processes.
- Collected, analyzed, and summarized transport logistics data to generate accurate and timely reports for management review.
- Monitored system performance and data integrity within transport MIS platforms, ensuring accuracy and reliability of information.
- Collaborated with transport, administration, and other departments to gather requirements and customize MIS reports and dashboards.
- Created and maintained dashboards to track key performance indicators (KPIs) related to vehicle usage, route efficiency, and transport costs.
- Provided training and guidance to staff on transport MIS tools and processes to improve operational efficiency.
- Troubleshot and resolved system-related issues to minimize disruptions in transport operations.
- Supported data security and backup procedures to safeguard transport management information.
Data Analyst
Data Mark Prodapt BPO Pvt Ltd
Chennai
01.2008 - 01.2011
- Collected, processed, and analyzed large volumes of data to identify trends, patterns, and business insights that supported decision-making across departments.
- Ensured data accuracy and integrity by performing data cleansing, validation, and auditing processes on datasets from multiple sources.
- Collaborated with cross-functional teams to understand data requirements and provided analytical solutions tailored to specific business needs.
- Conducted statistical analyses to support forecasting, risk assessment, and market trend evaluation.
- Prepared and presented comprehensive analytical reports to stakeholders, aiding in strategic planning and operational improvements.
- Supported data-related projects and responded to ad-hoc analysis requests ensuring timely delivery of business insights.
Education
Master of Arts - Public Administration
Madras University
Chennai, India08-2015
BBA - Accounting And Finance
University of Madras
Chennai, India08-2011
Skills
- General Administration & Facility Management
- Facility Operations & Day-to-Day Administration
- Facility Maintenance & AMC Management
- Vendor Management & Contract Management
- Housekeeping & Security Management
- Transport & Fleet Management
- Parking Management & Vehicle Coordination
- Access Control & ID Card Management – HID, Matrix, iPass
- CCTV, Security & Surveillance Systems
- Fire & Life Safety Management
- EHS (Environment, Health & Safety) Coordination
- Emergency Response & Fire Drill Coordination
- Statutory & Safety Compliance
- Workplace Safety & Risk Management
- Space / Seat Management
- Office Setup, Fit-out & Renovation Projects
- MEP Systems Coordination – Mechanical, Electrical & Plumbing
- Electrical, HVAC & Plumbing Maintenance Coordination
- Client / VIP Visit Management
- Event & Employee Engagement Support
- Printing & Office Equipment Management
- Gate Pass & Visitor Management
- Mobile / IT Asset Coordination
- Invoice Verification & Vendor Payments
- SLA, KPI & Vendor Performance Management
- Internal & External Audit Coordination
- BCP / Business Continuity Support
- Incident Management & Escalation Handling
- Team Coordination & Stakeholder Management
- Budget & Cost Control
- MIS Reports & Management Reporting
Accomplishments
- Zero Breakdown: Achieved zero critical equipment breakdown across facility operations.
- Cost Savings: Developed and implemented energy and cost-saving plans.
- Award Winner: Received prestigious Rewards & Recognition Award (2017).
- Pan India Setup: Led Pan India administrative operations and new office setup.
Affiliations
Toastmasters International
iSpeaker Club 28680144
Chennai Tamil Nadu, Inida
Certification
• MS Office: Word, Excel, PowerPoint, DTP, Macros | Google Sheets | Google Data Studio | Google Apps Script | SQL |
• RBH Access Control | Spectrotek | Matrix Access Control |
• Safetrax | Commuter | Autologix | MoveInSync | GPS/Transport Systems
• CFM - Certified Facility Manager A-Z || Latest Edition ||
• AI Tools & Claude Workshop
• Python Using AI Workshop
• ISO 9001:2015 – Quality Management System Certified Auditor
• Typewriting – Senior English (First Class)
• Typewriting – Junior Tamil (Distinction)
PERSONAL DETAILS
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hobbies:-
Listening to music, reading books, sports
Timeline
Senior Team Lead – Facilities & Administration
IOPEX Technologies PVT LTD
04.2015 - Current
Administration Executive – Transport Operations
HSBC
01.2013 - 01.2015
Administration Executive – Transport Operations
HCL Technologies Pvt Ltd
01.2012 - 01.2013
MIS Executive – Transport Operations
Intelenet Global Services Pvt Ltd
01.2011 - 01.2012
Data Analyst
Data Mark Prodapt BPO Pvt Ltd
01.2008 - 01.2011
Master of Arts - Public Administration
Madras University
BBA - Accounting And Finance
University of Madras