Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
JDE World 9.4 Production Support
Lennar
02.2024 - Current
Involved in knowledge transfer, JDE world, home builder, and finance module.
Creating session understanding documents.
Analyze the existing process documents to create runbooks or knowledge documents.
Coordinating with a cross-functional team to understand multiple integrations.
Initiated a tracker plan for all access requirements.
Resolving user issues on home builder, sales, and escrow, AP, GL.
Basic understanding of reports, processes, and resolving issues related to RN.
ServiceNow task, calls, and incident management performed for L2 and L3 processes.
Conducting meetings biweekly on tickets resolved and updates for outstanding.
Monitoring the ticket traffic and assigning it for resolution.
Interacting with the user for a detailed understanding of issues without clear information.
Prompt actions for security profile-related issues, as per priority.
Sending service now reports to business leaders weekly.
Updating the corporate systems tracker on risks, the RAID matrix, and proposing process enhancements whenever required.
Liaising with on-site and offshore teams on integration and upgrade projects to extend the inputs and process development.
Archiving Project
Linde
01.2024 - 06.2024
Creating a finance process document for JDE archiving.
Gather information from client SMEs, and integrate the changes in the process document appropriately.
Running integrity reports for pre- and post-archival.
Understanding the existing processes on month-end close.
Creating a validation script and showcasing pre- and post-archival counts.
Performing data validation in the source and target environments.
Report the mismatch to the archival team, and modify the logic when necessary.
Production Support
GUESS EUROPE
06.2022 - 12.2023
Creating manuals for the North America rollout interfaces.
Render production support on those custom processes integrated with JDE.
Performing SQL changes in production for the user tickets.
Using the Access tool to back up production data and to make database updates.
Understanding the custom workflow model to approve invoices.
Processing failed transactions from third-party tools like Engie, OfficeTrax, JDA Store Sales, and Ctrax.
Performing user creation, assigning roles, and enabling users through a custom process.
Store creation for the business units and assignment of accounts.
Production support
CASPER
05.2021 - 05.2022
Understanding multiple interfaces integrated with JDE.
Working on held orders with bedpost.
Processing stuck orders after fixes.
Running SQL scripts to examine order status.
Preparing a summary report on the daily status update for the business users.
Working on the Jira ticketing system.
Following up with users and liaising with the tech team to resolve the requests.
I worked on the treasury migration with the finance team.
Validating the functional specification document from the owners and altering scenarios accordingly.
Worked on defining setups in the AR auto receipts process.
Worked on the enhancement for the deposit ID reconciliation report.
Testing the PO approval process.
Understanding the wholesale process and its architecture.
Roll Out
Lutron
01.2021 - 04.2022
Working on creating master setups for the new BU.
Verifying the setup checklist of the parent company associated with the new BU.
Creating a BU-specific version and adding it into the project.
Performing menu changes and making inclusions with new task IDs.
Verifying order activity on the custom sales order process and finding a fix.
Creating a chart of accounts for the new BU.
Production Support
Glen Gery
01.2020 - 01.2021
Working on the Hubble tool with developers to create custom reports.
Creating setups for item reclassification for downgraded products.
Creating a service request with Oracle on bugs.
Coordinating with the CNC team for applying ESUs.
Conduct testing in the prototype after applying ESU's.
Providing a solution for system discrepancies while posting to the GL.
Assisting users in creating payment terms for suppliers.
Posting the error batches successfully.
Running the necessary integrity report for solutions and fixes.
Working on object reservations on invoice selections.
Creating depreciation methods and formulas.
SQL Integration with JDE & Reimplementation
NFPC Group
06.2019 - 06.2020
Creating a mapping for auto cash in the Z table.
Demonstrate to the superuser with POC.
Creating debug logs with developers to analyze spec-related issues.
Working with the HR consultant on the process for HR journal entries integration.
Provide mapping for SQL automation into the Z table.
Creating and working with a developer on a custom report to show the status of records processed.
Preparing the user manual for reimplementation.
Creating test scripts for finance.
Creating composite E1 pages.
Creating presentations for user training in finance.
Provide user training.
Upload master data using the Z table.
Creating setups for the fixed asset module.
Assigning cat codes for business processes, brands, and channels.
Creating UDCs in JDE 9.2.
Coordinating with consultants who work for Microsoft Dynamics in collecting data.
Creating templates for Z tables to upload master data.
Production Support
Assaabloy
03.2018 - 03.2019
Working on batch errors and providing fixes.
Checking integrity issues.
Working on month-end close issues.
Identifying the damage records and assisting in SQL.
Analyzing AAI's issues related to setup.
Working on the aging report and GL differences.
Working on the difference in the trial balance and account ledger.
Working on reconciliation between AR-GL and AP-GL.
JDE Integration
Petrochem
09.2017 - 03.2019
Creating a function specification document for GL, AP, and AR inbound using Z processing.
Providing a solution for error tracking on custom batch reports.
Providing a solution for using standard Z reports automatically during the scheduler process.
Solution to process inventory entries to the general ledger for the inbound process in JDE.
Creating specifications for JDE outbound with a third-party tool for vouchers, invoices, and JEs.
Fixing up setup issues during the test run.
Working with KOFAX to integrate AP inbound with JDE.
JDE Integration using SQL
Intertec
11.2017 - 12.2017
Providing field mapping for the JDE inbound process using an SQL database.
Identifying a solution for mapping additional fields using alternate DD items.
Providing a cycle run demo for SQL developers to run tests in the client environment.
Fixing issues in existing JDE setups.
Providing specifications for master data integration.
Designing a mapping document for inventory and PO structure.
Conducting a basic test run after integrating JDE using SQL.
Production Support
Merieux Nutrisciences
12.2016 - 08.2017
Identifying the production issues and providing solutions.
Provided support in bug fixing in AP, AR, and GL modules.
Preparing a functional specification document for enhancement.
Providing resolutions for integrity issues logged in finance.
Preparing test scripts and testing new setups.
Working on batch error fixes.
JDE Upgrade
Amiantit
04.2016 - 09.2016
Preparing test scripts.
Unit testing of retrofitted objects.
Running the end-to-end cycle for the finance process.
Setting up fixed asset and master upload.
Devising depreciation formulas.
Arriving at depreciation computation.
JDE implementation
IBN Sina pharma
02.2015 - 11.2015
Assisting in the preparation of as-is documentation.
Assisting in the preparation of the documentation to be.
Designing the Chart of Accounts, setting up AR, AP, GL, & FA systems.
Conducting unit testing, CRP, and UAT.
Preparing test scripts and running the tests along with the users.
Preparing the configuration and design document, and user manuals.
Doing balance migration for customers and vendors.
Designing user menus, user roles, and security setup.
Education
Master's - Business Administration
Madras University
Chennai
04-2014
Skills
Lead cross-functional teams
Facilitates collaboration through effective communication