Manikandan Veluchamy
Assistant Chief Housekeeper
Dindigul
Summary
Assistant Housekeeper Cabin coordinating cabin readiness for 20+ cabins per day, guest service standards, and daily housekeeping routines across cruise ship operations. Supports housekeeping supervision by leading 3+ briefings per week, monitoring quality, resolving 25+ guest service issues per month, and reinforcing health, safety, and security procedures. Brings experience with MICROS, MXP, and Microsoft Office to keep work organized and aligned with department needs.
Overview
6
6
Languages
14
14
years of professional experience
Work History
Assistant Chief Housekeeper
Viking Cruises
06.2025 - Current
- 15-20 guest room inspections per shift to support clean, consistent cabin readiness.
- Coordinate with housekeeping staff briefings weekly to keep assignments and priorities clear.
- Inspect guest areas and cabins to confirm service standards are met throughout each shift.
- Lead housekeeping staff briefings to communicate daily priorities, special requests, and schedule changes.
- Monitor inventory levels and request supplies to support smooth room turnaround and cleaning operations.
- Support training and onboarding for new housekeeping team members across assigned service areas.
- Review completed rooms and public areas to verify cleanliness, presentation, and supply placement.
- Coordinate with housekeeping team members to address room status updates and guest service needs.
- Maintain records in Microsoft Office to support scheduling, inspections, and housekeeping communication.
Assistant Housekeeping Manager
AIDA Cruises
12.2024 - 02.2025
- Coordinated housekeeping briefings to align teams on assignments, priorities, and daily service expectations.
- Supported training and onboarding for new housekeeping staff, reinforcing procedures and service standards.
- Inspected guest rooms and public areas to confirm cleanliness, presentation, and follow-up needs.
- Monitored housekeeping supplies and linen usage to help prevent shortages during daily operations.
- Checked guest rooms after servicing to confirm setup quality, amenities, and overall presentation.
- Maintained housekeeping records and updates using Microsoft Office for daily operational tracking.
- Reviewed guest feedback and service concerns with staff to support timely corrections and follow-up.
Housekeeping Supervisor Cabins
AIDA Cruises
02.2019 - 11.2024
- Increased employee performance through effective supervision and training.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Evaluated employee performance and developed improvement plans.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
Cabin Steward
AIDA Cruises
04.2017 - 02.2019
- Performed guest room inspections to confirm cleanliness, supplies, and presentation before occupancy.
- Maintained cabins by cleaning surfaces, restocking amenities, and replacing linens according to schedule.
- Tracked housekeeping supplies and reported low stock needs to support daily room service operations.
- Supported staff briefing coordination by reviewing cabin assignments, service priorities, and special requests.
Housekeeping Supervisor
HYATT REGENCY
04.2014 - 04.2015
- Supervised room attendants during daily operations and addressed assignment changes as needed.
- Conducted quality checks on cleaned rooms and reported deficiencies for immediate follow-up.
- Coordinated shift briefings to share room priorities, guest requests, and special cleaning instructions.
- Tracked linen, supplies, and guest room amenities to support timely replenishment.
- Maintained housekeeping schedules to align staffing coverage with occupancy needs.
Houseeping Associate
The Park Hotel
03.2013 - 03.2014
- Cleaned guest rooms and common areas according to hotel standards and daily assignment lists.
- Replenished linens, toiletries, and guest supplies to keep rooms stocked and presentable.
- Reported maintenance issues and room damage promptly to support timely repairs and guest satisfaction.
- Followed sanitation, fire, and security procedures while working in guest-facing areas.
Education
DHMCT - Hotel Management
Pannai IIHM&CT
Dindigul2013
Skills
- Housekeeping supervision
- Guest room inspection
- Inventory control
- Staff briefing coordination
- Training and onboarding
- Lost and found procedures
- Executive housekeeping
- Quality assurance inspections
- Guest service standards
- Rooms division management
- Laundry operations
- Budget management
- Microsoft Office
- MICROS and MXP systems
- Fire procedures
- Security procedures
- Health & safety procedures
- Housekeeping audits
Industrial Training
· Undergone “Three months Industrial Exposure Training” in HOTEL HIGHWAY
VIEW SHIKARA RESTAURANT, MUMBAI during my Study.
· Successfully Completed my Industrial Training in Hotel DECCAN PLAZA in Chennai for the Period of 3 Months.
Achievements
Young Leaders Training Completion
Employee of the Month recognition
AIDA Leaders Essential training Completion
Hobbies
Travel the world
Listening Songs
Watching movies
Driving
Timeline
Assistant Chief Housekeeper
Viking Cruises
06.2025 - Current
Assistant Housekeeping Manager
AIDA Cruises
12.2024 - 02.2025
Housekeeping Supervisor Cabins
AIDA Cruises
02.2019 - 11.2024
Cabin Steward
AIDA Cruises
04.2017 - 02.2019
Housekeeping Supervisor
HYATT REGENCY
04.2014 - 04.2015
Houseeping Associate
The Park Hotel
03.2013 - 03.2014
DHMCT - Hotel Management
Pannai IIHM&CT