Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Timeline
Generic

Manikandan Dhanabalan

QSR AND FOOD COURT MANAGER
Krishnagiri

Summary

Driven QSR & Food Court Manager with a proven track record of driving efficiency, profitability, and exceptional guest satisfaction. With extensive knowledge of the hospitality industry, I excel in recruiting, training, and managing high-performing teams while maintaining impeccable food service standards. I'm now seeking a challenging new opportunity that leverages my skills, experience, and passion.

Overview

17
17
years of professional experience
2
2
Languages

Work History

MULTI UNIT FOODCOURT MANAGER

CUBE STOP HIGHWAY FOOD COURT
06.2023 - Current
  • Proven track record in effective management, marketing strategies, and operational excellence.
  • Drove significant sales growth.
  • Expertise in executing cost-saving strategies for optimized company operations.
  • Established and sustained solid client partnerships.
  • Excelled at recognizing trends and devising forward-thinking strategies.
  • Adapted to dynamic environments and led teams through change initiatives.
  • Consistently achieved and surpassed performance goals.
  • Maintained facility to ensure outlet is well-kept.
  • Planning and coordinating all installations and refurbishments
  • Examined utility usage to reduce expenses.
  • Oversaw coordination of parking allocations, waste management, and site security operations.
  • Conducted routine team meetings to evaluate progress, resolve problems, and sync goals.

FOOD COURT MANAGER

CUBE STOP HIGHWAY FOOD COURT
12.2019 - 05.2023
  • Established efficient standard operation procedures.
  • Handled profit and loss management efficiently.
  • Managed recruitment, training, and development of team members.
  • Enhanced revenue through collaboration across multiple teams.
  • Provided strategies for improving facility performance.
  • Oversaw multiple departmental teams.

DYDM

JUBILANT FOOD WORKS (DOMINOS PIZZA)
01.2018 - 11.2019
  • Supervised and directed various tasks.
  • Boosted overall restaurant revenue.
  • Developed comprehensive sales plans based on analysis.
  • Set budgets for restaurant sales and inventory management.
  • Managed the full operation of the restaurant by organizing work schedules.
  • Resolved customer complaints regarding service.
  • Led recruitment, training, and staff retention efforts.
  • Preserved excellent standards of hygiene, health, and safety compliance.

RESTAURANT MANAGER

JUBILANT FOOD WORKS (DOMINOS PIZZA)
10.2014 - 12.2017
  • Arranged seating for guests while providing a warm welcome.
  • Ensured service accuracy and efficient time management.
  • Recruited, hired, and instructed team members for various positions.
  • Facilitated seamless interaction between front-end and back-end functions.

SENIOR ASST RESTAURANT MANAGER

JUBILANT FOOD WORKS (DOMINOS PIZZA)
02.2012 - 09.2014


  • Managing and coordinating their work.
  • Responsible for increasing the business of the restaurant.
  • Analyze and plan restaurant sales and organize marketing events and promotional plans accordingly.
  • Set budgets and execute plans for restaurant sales, inventory management and staff development.

ASSISTANT MANAGER

JUBILANT FOOD WORKS (DOMINOS PIZZA)
10.2010 - 01.2012

I. Check PRP readiness at make-line, Cut table.

II. Monitor the bike running status to ensure smooth operations.

III. Professionally handle and resolve guest complaints, ensuring prompt and satisfactory solutions.

IV. Ensure timely delivery of products, meeting or exceeding guest expectations and maintaining high levels of customer satisfaction

SHIFT MANAGER

JUBILANT FOOD WORKS (DOMINOS PIZZA)
08.2008 - 01.2010

i. Maintain the restaurant's cleanliness and organization, ensuring a welcoming ambiance for guests.

ii. Receive and inspect stock deliveries, verifying quantities and quality.

iii. Store perishable items in the cold room, ensuring proper temperature control and food safety.

iv. Label products accurately, including pricing, ingredients, and allergen information, to ensure compliance with regulatory requirements and provide clear information to guests.

Education

High School Diploma -

DIPLOMA IN HOTEL MANAGEMENT
TIRUCHIRAPPALI
04.2001 -

Skills

Operational Management Skills:

1 Food safety and hygiene:

2 Inventory Management

3 Equipment Maintenance

4 Cleaning and sanitation

Leadership and Team Management Skills:

1 Staff Supervision

2 Performance Management

3 Conflict Resolution

Customer Service Skills:

1 Customer Complaint Resolution

2 Customer Feedback

3 Customer Service Standards

Financial Management Skills:

1 Revenue Management

2 Expense Control

3 Profit and Loss Management

Office Management Skills:

1vendor management

2Billing process

3vendor SLAs & BATNS

4BTL & ATL Marketing Activity

Personal Information

  • Age: 36
  • Date of birth: 03/01/89
  • Nationality: Indian

Disclaimer

I hereby declare that all above furnished details are true and correct to the best of my knowledge and belief.

Timeline

MULTI UNIT FOODCOURT MANAGER

CUBE STOP HIGHWAY FOOD COURT
06.2023 - Current

FOOD COURT MANAGER

CUBE STOP HIGHWAY FOOD COURT
12.2019 - 05.2023

DYDM

JUBILANT FOOD WORKS (DOMINOS PIZZA)
01.2018 - 11.2019

RESTAURANT MANAGER

JUBILANT FOOD WORKS (DOMINOS PIZZA)
10.2014 - 12.2017

SENIOR ASST RESTAURANT MANAGER

JUBILANT FOOD WORKS (DOMINOS PIZZA)
02.2012 - 09.2014

ASSISTANT MANAGER

JUBILANT FOOD WORKS (DOMINOS PIZZA)
10.2010 - 01.2012

SHIFT MANAGER

JUBILANT FOOD WORKS (DOMINOS PIZZA)
08.2008 - 01.2010

High School Diploma -

DIPLOMA IN HOTEL MANAGEMENT
04.2001 -
Manikandan Dhanabalan QSR AND FOOD COURT MANAGER