Business Analyst with 6.8 years of experience across service and product-based domains, specializing in stakeholder management, requirement gathering, and team leadership. Skilled in Agile and Scrum methodologies, with expertise in using JIRA, Figma, Visio, and Google Data Studio to drive business insights and improve processes. Proven ability to lead teams of up to 15 members and manage high-stakes projects, including US government and private initiatives. Strong track record in delivering innovative solutions, prototyping, and ensuring successful project completion on time and within budget.
- Managed data analysis and reporting projects using Google Data Studio and Power BI, providing key insights to optimize business operations.
- Facilitated Agile ceremonies and coordinated cross-functional teams to drive efficient delivery.
- Supported process improvements by simplifying reporting structures, leading to more informed decision-making.
- Managed data analysis and reporting projects using Google Data Studio and Power BI, providing key insights to optimize business operations.
- Facilitated Agile ceremonies and coordinated cross-functional teams to drive efficient delivery.
- Supported process improvements by simplifying reporting structures, leading to more informed decision-making.
- Developed backend solutions using Visual Basic and SQL to streamline operations and enhance reporting capabilities.
- Wrote and executed test cases, ensuring quality control and system functionality.
- Worked closely with cross-functional teams to improve operational efficiency and automate tasks, resulting in time savings and higher productivity.
- Supported the team in preparing client-facing reports and dashboards to communicate results and insights effectively.
- Requirements Gathering & Analysis
- Business Process Modeling & Mapping
- Stakeholder Management & Communication
- Agile/Scrum Methodologies
- Prototyping & Wireframing (Pencil, Figma)
- Data Analysis & Reporting (Google Data Studio, Power BI)
- User Acceptance Testing (UAT)
- Documentation & Reporting
- Project Management & Team Leadership
- Risk Management & Issue Resolution
- Salesforce Understanding
Professional Scrum Master I (PSM I)
Creating effective Dashboards using - Google Data Studio
Business Intelligence using power BI
Salesforce Admin Fundamentals
- JIRA, Trello, Confluence
- Google Data Studio, Power BI
- Figma, Pencil, Balsamiq
- Microsoft Visio, Microsoft Excel
- SQL, Salesforce