María Burgos
Morristown
Summary
Dedicated professional with extensive experience in housekeeping and machine operation at Koch Foods and Rich’s Products Corporation. Proven ability to enhance guest satisfaction through meticulous cleaning and exceptional customer service. Skilled in managing housekeeping services and maintaining operational efficiency, while fostering teamwork and communication in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Housekeeping
Koch Foods
07.2024 - Current
- Assisted in food preparation and service, ensuring adherence to safety and hygiene standards.
- Operated kitchen equipment and tools efficiently to support meal production processes.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitored inventory levels, restocking supplies as needed to prevent shortages.
- Maintained cleanliness and organization of guest rooms, ensuring adherence to hotel standards.
- Performed deep cleaning tasks in bathrooms and common areas to enhance guest satisfaction.
- Utilized cleaning chemicals and equipment safely, following established safety protocols.
- Assisted in laundry operations, ensuring timely availability of fresh linens for guests.
- Reported maintenance issues promptly to ensure timely resolution and guest comfort.
Machine Operator
Rich’s Products Corporation
02.2021 - 01.2023
- Operated machinery according to safety standards and operational guidelines.
- Assisted in setup and calibration of machines for production runs.
- Monitored equipment performance and reported any irregularities to supervisors.
- Maintained cleanliness and organization of work area to ensure efficiency.
General Labor
Koch Foods
07.2017 - 02.2021
- Collaborated with team members to meet daily production targets effectively.
- Conducted basic troubleshooting on equipment to minimize downtime.
- Participated in training sessions to enhance skill set and operational knowledge.
- Followed quality control procedures to uphold product standards consistently.
- Collaborated with team members to maintain a clean and organized work environment.
Education
High School Diploma -
Américo Lugo
Dominican Republic 06.2014
Skills
- Housekeeping services
- Housekeeping and laundry
- Housekeeping requirements
- Housekeeping services management
Languages
Spanish
Full Professional
Timeline
Housekeeping
Koch Foods
07.2024 - Current
Machine Operator
Rich’s Products Corporation
02.2021 - 01.2023
General Labor
Koch Foods
07.2017 - 02.2021
High School Diploma -
Américo Lugo