Maranda Alexander
Smyrna
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a sales associate position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Ascension
08.2022 - 04.2024
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Retail Sales Associate
Kohls Department Store
04.2021 - 08.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Chiropractic Assistant
Tennessee Chiropractic Alliance
09.2020 - 02.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, entries of treatment in patient charts, and filing charts in archive.
- Performed electric muscle stimulation, massage and mechanical traction.
Tutor Volunteer
Smyrna High School
08.2019 - 03.2020
- Assisted students with classwork using curriculum and materials provided by program.
- Assisted teacher in English II by reviewing students' textbooks and materials.
- Supported students with helpful study habits and exam strategies.
Education
Diploma - Medical Assisting
Remington College
Nashville, TN08.2022
High School Diploma -
Smyrna High School
Smyrna, TN05.2020
Skills
- Excellent Written and Verbal Communication
- Willingness to Learn
- Treatment Room Preparation
- Multitasking and Prioritization
- Time Management
- Cleaning and Organizing
- Examination Preparation
- Standards Compliance
- Patient Chart Tracking
Timeline
Medical Assistant
Ascension
08.2022 - 04.2024
Retail Sales Associate
Kohls Department Store
04.2021 - 08.2021
Chiropractic Assistant
Tennessee Chiropractic Alliance
09.2020 - 02.2021
Tutor Volunteer
Smyrna High School
08.2019 - 03.2020
Diploma - Medical Assisting
Remington College
High School Diploma -
Smyrna High School
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