Marc Carpenter
Murfreesboro
Summary
Dynamic leader with extensive experience in operational management, crisis resolution, and strategic planning. Proven track record in optimizing resource allocation and enhancing customer satisfaction to drive business success.
Overview
31
31
years of professional experience
Work History
President
Carpenter Homes LLC
Murfreesboro, TN
11.2017 - Current
- Oversaw all operations of the company.
- from running the business, doing payroll, hiring workers, subs, making sure my Clients needs were met. in a timely manner, cost efficiently as possible. Paying all merchants for the housing products. dealing with local town officials and Building officials
- Oversaw operational efficiency, optimizing resource allocation and project timelines.
- Directed financial management, ensuring budget adherence and fiscal responsibility.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
Superintendent
Deluxe Homes
Smyrna, TN
05.2013 - 11.2017
- Managed daily operations to meet project timelines and quality standards.
- Oversaw daily operations of construction projects, ensuring adherence to timelines and quality standards.
- Coordinated activities between subcontractors and suppliers to streamline workflows and enhance project efficiency.
- Implemented safety protocols and training programs, promoting a culture of compliance across all teams.
Sales Associate
Barlow Exteriors
Smyrna, TN
07.2009 - 05.2013
- Developed strong customer relationships through effective communication and product knowledge.
- Assisted clients in selecting exterior solutions tailored to their needs and preferences.
- Trained new associates on sales techniques and company policies to enhance team productivity.
- Managed inventory levels and ensured timely restocking of merchandise on sales floor.
Driver/Dispatch Supervisor
Howard Baer Trucking
Nashville, TN
05.1995 - 06.2009
- Managed customer interactions professionally, addressing inquiries and resolving issues promptly.
- Participated in safety meetings, promoting adherence to regulations and enhancing team awareness.
- Operated heavy-duty trucks for long-haul deliveries, ensuring compliance with safety regulations.
- Managed scheduling and routing to optimize delivery efficiency and reduce transit times.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and performance standards.
Education
Contractor License - Real Estate License Contractor License
Middle Tennessee State University
Murfreesboro, TN04-2016
Skills
- Team leadership
- Operations management
- Operational efficiency
- Crisis management
- Operational excellence
- Crisis response
- Employee relations
- Integrity and ethics
Timeline
President
Carpenter Homes LLC
11.2017 - Current
Superintendent
Deluxe Homes
05.2013 - 11.2017
Sales Associate
Barlow Exteriors
07.2009 - 05.2013
Driver/Dispatch Supervisor
Howard Baer Trucking
05.1995 - 06.2009
Contractor License - Real Estate License Contractor License
Middle Tennessee State University