Marco Crum
Memphis
Summary
Proven achiever with extensive experience in logistics and patient care, notably at MLGW. Excelled in equipment operation and patient safety, enhancing productivity and reducing patient anxiety. Skilled in motivation techniques and fostering personal growth, demonstrating a commitment to health and wellness. Achieved significant improvements in operational efficiency and client satisfaction through effective team training and inventory management.
Overview
16
16
years of professional experience
Work History
Utility Worker
MLGW
10.2014 - Current
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
- Maintained accurate inventory levels to prevent stock outages, conducting weekly inventory audits.
Patient Transporter
Methodist Hospital
04.2011 - 10.2014
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Resources for Human Development
Residential Home Manager
08.2008 - 04.2011
- Enhanced client self-awareness by utilizing assessments and reflective exercises in coaching sessions.
- Assisted clients in identifying their values, strengths, and areas for improvement to create a roadmap towards personal growth.
- Evaluated client needs during initial consultations, creating tailored coaching proposals based on individual circumstances.
- Promoted healthy communication skills among clients to improve interpersonal relationships both personally and professionally.
- Facilitated group workshops on various human development topics, fostering personal growth and skill-building among participants.
- Established trusting relationships with clients through empathy, active listening, and non-judgmental support.
Education
No Degree - Labor And Industrial Relations
Southwest Tennessee Community College
Memphis, TNHigh School Diploma -
Northside High School
Memphis, TN05.1997
Skills
- Power Tool Operation
- Equipment Operation
- Grounds Maintenance
- Heavy Equipment Operation
- Patient Safety
- Patient confidentiality
- Patient Escorting
- Work-Life Balance
- Health and wellness
- Motivation Techniques
- Career guidance
Timeline
Utility Worker
MLGW
10.2014 - Current
Patient Transporter
Methodist Hospital
04.2011 - 10.2014
Resources for Human Development
Residential Home Manager
08.2008 - 04.2011
No Degree - Labor And Industrial Relations
Southwest Tennessee Community College
High School Diploma -
Northside High School
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