Marcus Johnson
Nashville,TN
Summary
Driven by the results of hands on work, with a strong ability to collaborate effectively either with a team or independently. Holding an appreciation for organization and attention to detail. And possessing over five years of experience in a variety of customer service positions and fast paced environments. Where four of those years are dedicated to retail. I am eager to throw myself at the next challenge.
Overview
4
4
years of professional experience
Work History
General Laborer
Asurion
Nashville, TN
09.2025 - Current
- Inspected the quality and integrity of electronic parts, either approving and boxing for send off or denying for imperfections or flaws.
- Collaborated alongside team members to ensure the working space was clean, all daily quotas are achieved, and the work space is prepared for following shifts.
- Picking and preparing electronics to be shipped, creating pallets for shipping and verifying proper labeling of all outgoing boxes and or pallets.
Frozen Lead
Kroger
Nashville, TN
02.2025 - 12.2025
- Adjusted frozen display units per district sales plan specifications for holidays and special events or deals.
- Maintained the inventory and store balances of all frozen products. Removing any damaged or expired products from shelving to ensure quality items for customers.
- Oversaw freezer backroom organization and received the frozen grocery, seafood, and bakery trucks, separating for distribution to each respective department.
- Stocked new merchandise, moving older products to the front and cleaning/conditioning aisles throughout the night.
- Trained new associates in proper food handling and procedure for stocking and maintaining frozen grocery aisles.
E-Commerce Associate
Kroger
Nashville, TN
10.2021 - 10.2025
- Exercised the Five S's to guarantee a clean pickup office for all grocery products and to maintain the space for quick and smooth pickup processes.
- Worked effectively in a fast paced environment both independently and collaboratively to fulfill and deliver orders curbside to customers.
- Selected and bagged grocery items in a timely manor, exercising attention to detail in gathering quality items or customizing food items per customer request. Always communicating substitutions with customers to find the best replacements.
- Processed online transactions and utilized POS systems to resolve transaction disputes or pricing issues to assure all customers have an excellent grocery pickup experience.
Event Staff Member
Kinetic Events
Nashville, TN
11.2024 - 09.2025
- Implemented efficient check-in processes, minimizing wait time for guests upon arrival.
- Coordinated with event hosts, assisting in the seamless setup and breakdown of venues.
- Utilized safety protocols and guided guests during high traffic events to keep overall event on schedule.
- Addressed guest inquiries regarding directions or event schedule, resolving any issues promptly.
- Issued proper identification and badges to each guest upon arrival
Education
High School Diploma -
High School Diploma -
Stem Prep High
Nashville, TN05-2024
Skills
- Organizational skills
- Quality control
- Point Of Sale systems (POS)
- Food Handling
- Multitasking
- Customer service
- Time management
- Heavy Lifting
- Problem Solving
Languages
English
Timeline
General Laborer
Asurion
09.2025 - Current
Frozen Lead
Kroger
02.2025 - 12.2025
Event Staff Member
Kinetic Events
11.2024 - 09.2025
E-Commerce Associate
Kroger
10.2021 - 10.2025
High School Diploma -
High School Diploma -
Stem Prep High