Marcy Wanico
McKenzie,TN
Summary
Well-rounded and highly experienced professional in the field of sales and customer service with more than 12 years of experience. Cooperative worker with a background in management and solving customer issues. Reliable and respected Certified Nursing assistant with 10+ years experience. Experience with recording medical data and caring for patients with different needs.
Overview
20
20
years of professional experience
Work History
Advanced Certified Nursing Assistant
AHC- Lexington
03.2014 - Current
- Assess patients vital signs.
- Help patients with daily routines such as bathing, feeding, transporting, changing bedding, and repositioning
- Communicate with charge nurses for the proper monitoring and care of patient.
- Do hourly rounds during 12 hour shifts to ensure the comfort and proper hygiene of patient.
- Communicate with other CNAs to ensure no one is behind on rounds, and help if needed.
- Monitor and record restorative care on the medical charting software.
- Practice proper sanitizing and hygiene of self in order to eliminate any contamination.
- Assist in training new CNAs.
- Provide End of Life care to patients.
- Recognized as Employee of the month, and frequently recognized because of hard work, care, love, and dedication to patients.
Store Manager
Dunkin Donuts
03.2010 - 11.2012
- Responsible for an efficient branch, customer satisfaction, and training.
- Organize meetings and events to promote sales and teamwork within the branch.
- Organize and supervise a staff total of 16 members.
- Spear head a team full of innovative initiatives to promote growth of the branch, and boost employee motivation and drive.
- Prepare end of day and end of week paperwork.
- Responsible for scheduling, payroll, inventory, stock orders, banking, sales, cost summary, and waste.
- Consistently recognized by other regional management teams and corporate for always showing excellent performance and competent work ethics as observed in yearly evaluations.
Store Manager
Tim Hortons
05.2004 - 03.2010
- Responsible for running a trustworthy store and ensuring a positive work environment.
- Organize meetings to encourage teamwork and effective communication within staff members.
- Spear head a team of 12 members.
- Prepare end of day and end of week paperwork.
- Responsible for proper scheduling of shifts.
- Accountable for payroll, inventory, stock orders, banking, sales and cost summary, and waste.
- Frequently recognized for top management skills, and positive increase with store performance in sales and customer satisfaction.
Skills
- First Aid Certification
- CPR Certified
- Teamwork and Collaboration
- Customer Service Management
- Scheduling
- Inventory Control
- Safety Precautions
- Certified Nursing Assistant
- Reliable team player
- Activities of Daily Living ADL Support
- Team Leadership
- Staff Supervision
Timeline
Advanced Certified Nursing Assistant
AHC- Lexington
03.2014 - Current
Store Manager
Dunkin Donuts
03.2010 - 11.2012
Store Manager
Tim Hortons
05.2004 - 03.2010
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