Summary
Overview
Work History
Education
Skills
Timeline
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Maria Carter

Murfreesboro

Summary

Dynamic Billing Coordinator with Experian, skilled in reducing billing errors and enhancing customer engagement. Proficient in billing software and HIPAA compliance, I successfully processed claims and developed payment plans, ensuring accuracy and confidentiality. Recognized for exceptional customer service and meticulous recordkeeping, I consistently improved client satisfaction and streamlined billing processes.

Overview

6
6
years of professional experience

Work History

Billing Coordinator( Remote)

Experian
03.2020 - Current
  • Assisted in processing and generating billing statements for clients.
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Completed appeals of denied claims on patient bills.
  • Entered details into accounts and tracked payments.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
  • Reduced billing errors through consistent review and reconciliation of account discrepancies.
  • Referred past due payments to collections department.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.

Education

High School Diploma -

Dyersburg High School
Dyersburg, TN
05.2002

Skills

  • Accuracy and precision
  • Document review
  • Recordkeeping
  • Proficiency with billing software
  • Customer service
  • Claim submission
  • Insurance verification
  • Claims processing
  • HIPAA compliance
  • Collections
  • Customer engagement

Timeline

Billing Coordinator( Remote)

Experian
03.2020 - Current

High School Diploma -

Dyersburg High School

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Maria Carter