Maria Flores
Goodlettsville
Summary
Dynamic professional with extensive experience in restaurant operations. Skilled in training staff, coordinating schedules, and ensuring safety compliance. Committed to delivering exceptional customer service and fostering a positive team environment. Caring Nursing Student possessing calm disposition and excellent crisis management abilities. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Grayco Mcdonalds
Nashville
09.2022 - Current
- Assisted in daily operations and staff management for a fast-paced restaurant.
- Coordinated employee schedules to ensure adequate coverage during peak hours.
- Assisted Store Manager with scheduling shifts and managing staff
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Monitored cleanliness and safety compliance throughout the restaurant environment.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Prepared weekly schedules for staff members based on their availability.
- Implemented safety protocols to protect both customers and employees from potential hazards.
Education
High School Diploma -
Hunterslane High School
Nashville, TN05-2022
Some College (No Degree) - Nursing
Herzing University
Nashville TNSkills
- Staff management
- Safety compliance
- Schedule coordination
- Cash handling
- Time management
- Conflict resolution
- Problem solving
- Effective communication
- FLUENT IN SPANISH
- Data management
- Good Telephone Etiquette
- Leadership
- Dependable and responsible
- Basic nursing care
- First Aid/CPR
- BLS CERTIFICATION
- Friendly, positive attitude
Certification
- Servsafe
- BLS
Languages
Spanish
Native/ Bilingual
Timeline
Assistant General Manager
Grayco Mcdonalds
09.2022 - Current
High School Diploma -
Hunterslane High School
Some College (No Degree) - Nursing
Herzing University