Maria Fuentes
Murfreesboro
Overview
2
2
years of professional experience
1
1
Certification
Work History
Specialist Retailt
Sam Club
Murfreesboro
01.2024 - 08.2024
- Assessed company operations for compliance with safety standards.
- Audited company's legal documents to verify compliant policies and procedures.
- Assisted in developing strategies to increase customer satisfaction levels.
- Provided technical support for customers in resolving complex issues.
- Identified needs of customers promptly and efficiently.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Participated in ongoing training and compliance activities.
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
- Coordinated with other departments to ensure efficient workflow processes.
- Assisted customers in making informed decisions on the best credit card product for their needs.
- Conducted customer presentations to explain features and advantages of various credit card options.
- Demonstrated strong knowledge of banking laws and regulations pertaining to credit cards.
- Upgraded existing accounts by offering more competitive terms or higher limits.
Retails Vendor Specialist
EMPIRE MARKETING STRATEGIC
Nashville
06.2022 - 12.2023
- Processed requests for new items or services from vendors in accordance with company guidelines.
- Worked closely with human resources to support employee management and organizational planning.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Maintained accurate records of all vendor transactions including pricing information, delivery schedules.
- Assisted in the development of annual budgets by researching pricing data from multiple sources.
Education
Bachelor of Science -
Comptia + 1
Nashville, TN04-2025
Bachelor of Science -
University Rafael Belloso Chacin
Maracaibo07-2001
Skills
- Customer service
- Regulatory compliance
- Technical support
- Data analysis
- Project management
- Supplier negotiation
Languages
English
Professional
Spanish
Professional
Affiliations
- Volunter Planned Parenthood at Nashville,TN.
Certification
- COMPTIA +1
Timeline
Specialist Retailt
Sam Club
01.2024 - 08.2024
Retails Vendor Specialist
EMPIRE MARKETING STRATEGIC
06.2022 - 12.2023
Bachelor of Science -
Comptia + 1
Bachelor of Science -
University Rafael Belloso Chacin