Maria Hernandez
Memphis
Summary
Detail-oriented Payroll Manager with expertise in payroll administration and compliance auditing. Proven ability to enhance payroll systems and train staff, ensuring accurate processing and high customer satisfaction. Accomplished Payroll Manager skilled in compliance auditing and team collaboration. Successfully managed diverse payroll operations and developed training programs that improved efficiency and accuracy, driving positive outcomes for clients and team members.
Overview
10
10
years of professional experience
Work History
Payroll Manager
PERFECTO STAFFING
Memphis
08.2020 - Current
- Managed payroll processing for diverse client base at Perfecto Staffing.
- Ensured compliance with federal, state, and local payroll regulations.
- Oversaw payroll system updates and enhancements for efficiency.
- Coordinated training sessions for staff on payroll procedures and software.
- Reviewed and approved employee timecards for accurate payroll calculations.
- Resolved payroll discrepancies through thorough investigation and communication.
- Developed reports to track payroll trends and assist management decisions.
- Collaborated with HR to integrate employee benefits into payroll systems.
- Onboarded new employees in time reporting and payroll systems.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Assistant Apartment Manager
Blew Rentals
Memphis
09.2015 - 12.2019
- Assisted in managing daily operations and staff scheduling at rental facilities.
- Coordinated customer service efforts to resolve inquiries and complaints effectively.
- Trained new employees on company policies and rental procedures efficiently.
- Coordinated tenant communications and resolved inquiries promptly.
- Assisted in lease agreements and ensured compliance with regulations.
- Managed maintenance requests and scheduled repairs efficiently.
- Facilitated resident events to enhance community engagement.
- Processed rental applications and conducted background checks accurately.
- Maintained accurate records of tenant information and payments.
- Supported marketing efforts to attract new residents effectively.
- Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
- Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
- Followed strict budget for maintenance and upkeep costs and tracked apartments with multiple repair requests to identify problem tenants.
- Provided guidance on lease agreements and other legal documents related to tenancy.
- Inspected vacated units for damage or violations of lease agreement terms.
- Processed rental payments from tenants in a timely manner.
- Collaborated with property management team to develop effective business plans.
Education
GED -
Wooddale High
03-2013
Skills
- Payroll administration
- Payroll compliance
- Payroll systems management
- Employee onboarding
- Data reporting
- Customer relationship management
- Staff training
- Compliance auditing
- Team collaboration
- Conflict resolution
- Attention to detail
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Payroll Manager
PERFECTO STAFFING
08.2020 - Current
Assistant Apartment Manager
Blew Rentals
09.2015 - 12.2019
GED -
Wooddale High