Maria Hernandez
Memphis
Summary
Dependable, Reliable, and Equipped for any type of work environment. Serves customers effectively with attention to detail and hardworking approach. Plenty of work experience in different fields, with a drive and passion to learn.
Overview
6
6
years of professional experience
Work History
Inventory Specialist
Sephora USA
Olive Branch
07.2025 - Current
- Conducted regular audits, ensuring accuracy of inventory records.
- Performed inventory cycle counting, identifying discrepancies to uphold inventory integrity.
- Participated in physical inventory counts to keep information accurate and current.
- Collaborated with team members to streamline receiving and storage procedures, enhancing overall workflow.
Operations Lead
Illumynt
Memphis
02.2023 - 05.2025
- Analyzed operational data to identify trends and implement strategic improvements.
- Developed plans addressing efficiency, cost, and profit challenges.
- Assessed customer requirements quickly to enhance service delivery.
- Ensured all staff members have the necessary resources, training and support to carry out their roles successfully.
- Coordinated client meetings to communicate project status and updates.
- Compiled reports on inventory activity, including shortages and overages.
Inventory Specialist
Nike
Memphis
05.2021 - 02.2023
- Conducted regular audits, ensuring accuracy of inventory records and compliance with standards.
- Performed inventory cycle counting, identifying discrepancies to enhance inventory accuracy.
- Participated in physical inventory counts to keep information accurate and current.
- Analyzed sales trends, optimizing purchasing decisions and aligning stock levels with demand.
Customer Service Agent
UMRF FedEx
Memphis
11.2019 - 08.2021
- Utilized active listening, prepared scripts, and personal communication to identify optimal solutions for each caller
- Assessed individual needs of prospective, new, and established customers through effective communication
- Streamlined call routing to enhance service time and guide conversations towards targeted solutions
Education
Bachelor of Science - Health Sciences, Psychology
University of Memphis
Memphis, TN05-2024
High School Diploma -
Southwind High School
Memphis, TN05-2018
Skills
- Inventory management
- Logistics coordination
- Cycle counting
- Stock replenishment
- Quality control
- Warehouse software
- Data analysis
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Inventory Specialist
Sephora USA
07.2025 - Current
Operations Lead
Illumynt
02.2023 - 05.2025
Inventory Specialist
Nike
05.2021 - 02.2023
Customer Service Agent
UMRF FedEx
11.2019 - 08.2021
Bachelor of Science - Health Sciences, Psychology
University of Memphis
High School Diploma -
Southwind High School