Maria Mendez Villalba
Memphis
Summary
Bilingual team leader with a strong track record of trustworthiness, especially in handling money and consistently meeting sales quotas. Reliable, goal-oriented, and committed to working well with others to achieve results.
Overview
8
8
years of professional experience
Work History
Manager
Treasure Hunt
02.2021 - 12.2024
- Implemented inventory control measures, reducing stock discrepancies.
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Oversaw cash management processes, ensuring accuracy in financial transactions.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Line Cook
Soul Fish Cafe
03.2020 - 02.2021
- Prepared ingredients by chopping, slicing, and measuring for efficient meal assembly.
- Assisted in maintaining cleanliness and organization of kitchen workspace and equipment.
- Followed food safety guidelines to ensure quality standards during food preparation.
- Collaborated with team members to streamline cooking processes and service delivery.
Retail Store Manager
Metro by T-Mobile
05.2017 - 04.2020
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Led team to achieve sales targets through effective coaching and performance management.
- Implemented inventory control processes to optimize stock levels and reduce waste.
- Enhanced customer experience by training staff on service protocols and product knowledge.
- Trained and mentored staff, promoting a collaborative team environment.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Cordova High School
Cordova, TN05.2017
Skills
- Customer service
- Team leadership
- Accurate money handling
- Sales leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Treasure Hunt
02.2021 - 12.2024
Line Cook
Soul Fish Cafe
03.2020 - 02.2021
Retail Store Manager
Metro by T-Mobile
05.2017 - 04.2020
Cordova High School
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