Complex Rehab Processor/ ATP in Training American Medical Equipment Co
Memphis
08.2024 - Current
Responded promptly to inquiries from patients regarding their equipment orders both through phone, email and the company website.
Received and reviewed physician order forms to prepare orders for processing.
Communicated with the patients to ensure demographic accuracy and entered that information into a software program called Brightree.
Scheduled and participated in mobility evaluations with the company Assisted technology professional (ATP) and the physical therapist.
Assisted with equipment selection and assembling the equipment once shipped into the facility.
Participated in equipment deliveries
Responded to repair calls and dispatched technicians
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