Mariana Gabriela Ramirez
Murfreesboro
Summary
Results-driven individual skilled in organizing and leading cross-functional teams. Proven ability to implement coaching strategies that improve project outcomes and streamline processes, ensuring alignment with corporate objectives and stakeholder satisfaction.
Overview
11
11
years of professional experience
Work History
Realty Project Coach
Wal-Mart
Nashville, TN
06.2022 - Current
- Facilitated project planning sessions to align team goals with corporate objectives.
- Mentored cross-functional teams to enhance collaboration and communication skills.
- Developed training materials to support onboarding and continuous learning initiatives.
- Analyzed project outcomes to identify areas for process improvement and efficiency gains.
- Coordinated stakeholder meetings to gather feedback and drive project alignment across departments.
- Improved project outcomes by implementing effective coaching strategies and fostering a collaborative team environment.
- Managed scope changes effectively to minimize disruptions and ensure the project remained on track for successful completion.
Realty Associate
Wal-Mart
Murfreesboro, TN
01.2020 - 06.2022
- Streamlined product stocking processes to enhance store organization and efficiency.
- Assisted in maintaining compliance with health and safety regulations during daily operations.
- Led initiatives to improve customer satisfaction through enhanced service delivery practices.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Streamlined project workflows for enhanced efficiency, adopting agile methodologies.
Digital Shopper
Wal-Mart
Murfreesboro, TN
01.2019 - 12.2019
- Analyzed customer shopping patterns to enhance product placement and improve user experience.
- Developed and executed promotional strategies to drive sales and increase customer engagement.
- Mentored junior team members on digital tools and best practices for online shopping experiences.
- Collaborated with cross-functional teams to optimize inventory management and streamline order fulfillment processes.
- Monitored industry trends to identify opportunities for innovation in digital shopping experiences.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Sales Associate
Soma
Murfreesboro, TN
09.2017 - 03.2018
- Developed strong customer relationships to enhance satisfaction and drive repeat business.
- Trained new associates on product knowledge and sales techniques to improve team performance.
- Managed inventory levels and ensured merchandise displays were organized and visually appealing.
- Assisted in creating promotional displays that increased foot traffic and engagement with customers.
- Implemented effective sales strategies that contributed to achieving store revenue goals consistently.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Department Manager
Wal-Mart
Murfreesboro, TN
06.2015 - 12.2016
- Oversaw daily operations, ensuring efficient workflow and high standards of customer service.
- Developed training materials for new employees, enhancing onboarding process and team productivity.
- Implemented inventory management systems, reducing stock discrepancies and improving accuracy.
- Analyzed sales data to identify trends, informing merchandising strategies and promotional efforts.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
Education
Cosmetology - Cosmetology
Technical College of Applied Technology
Murfreesboro, TN08-2018
High School Diploma -
Oakland High School
Murfreesboro05-2015
Skills
- Task delegation
- Scrum master
- Training delivery
- Coaching techniques
- Project evaluation
- Organization skills
- Leadership skills
- Worksite safety
- Multi-tasking skills
- Project scheduling
Timeline
Realty Project Coach
Wal-Mart
06.2022 - Current
Realty Associate
Wal-Mart
01.2020 - 06.2022
Digital Shopper
Wal-Mart
01.2019 - 12.2019
Sales Associate
Soma
09.2017 - 03.2018
Department Manager
Wal-Mart
06.2015 - 12.2016
Cosmetology - Cosmetology
Technical College of Applied Technology
High School Diploma -
Oakland High School