Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marianne Garland

Erwin

Summary

Assisted teams in completing projects efficiently and effectively. Supported various departments by applying diverse skills to meet organizational needs. Contributed to a collaborative work environment through dedication and hard work.

Overview

18
18
years of professional experience

Work History

School Bus Driver

Johnson City City Schools
04.2019 - 11.2020
  • Summary of Responsibilities:
  • Inspect Bus.
  • Allow bus to warm up.
  • Check to see if I have any changes to my routes.
  • Leave on time to make each stop on time.
  • Pick up children for middle school and high school.
  • Drop them at their proper locations.
  • Start elementary route pick up and drop off at proper locations
  • K-2 must have an adult present at stop.
  • 2:00 return to bus lot and start procedure for school pick up and home drop off.

Contracted Driver

Shadow Enterprises
  • Summary of Responsibilities:
  • Loading truck with packages
  • Checking all paperwork and scanner for correct totals
  • Downloading GPS
  • Inspect truck
  • Fill truck with all necessary fluids
  • Deliver packages to correct home
  • Customer service top priority

Director of Activities

The Village at Allandale
04.2017 - Current
  • Summary of Responsibilities:
  • Scheduling activities each of the 3 different buildings for the month.
  • Creating monthly activity calendar’s for 3 different buildings and for each resident.
  • Buying supplies for each activity for the month while staying in budget.
  • Scheduling/contacting different entertainment for residents to enjoy while staying in budget.
  • Recording of all expenses for each month in the Activity Dept.
  • Keeping Activity office and closets organized and fully stocked.
  • Attending/teaching activity to assistant and all residents participating.
  • Planning events for birthdays and all major.
  • Assuring that each activity is age appropriate yet fun for each individual.
  • Mailing out Birthday, Thank You, Get Well, and Christmas cards.
  • Attending Resident council meetings/scheduling them.
  • Using Outlook, Microsoft Word, Excel daily for contact, and scheduling.

Rural Carrier

United States Postal Service
11.2013 - 05.2016
  • Summary of Responsibilities:
  • Arranged mail in bundles according to route in preparation for delivery
  • Delivered mail to businesses and residential addresses via issued LLV (mail truck) or personal vehicle
  • Engaged in customer relations (i.e. change of address orders, carrying out hold mail requests, sale of stamps, etc.)
  • Collection of outgoing letter mail, packages, etc.

Certified Nursing Assistant

Brightstar Health Care, Home Health
01.2012 - 11.2013

NHC Healthcare, Skilled Unit
07.2011 - 01.2012

Brightstar Health Care, Home Health
01.2010 - 07.2011

Greystone Health Care, Skilled and AD Unit
06.2009 - 09.2010

Life Care Center of Gray, Skilled and AD Unit
12.2008 - 06.2009

Christian Care Center of Johnson City, Skilled Unit
12.2007 - 12.2008

Patient Service Specialist

Ensemble
11.2020 - 07.2021
  • Assisted patients in navigating healthcare processes and scheduling appointments effectively.
  • Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
  • Maintained accurate patient records using electronic health record systems to ensure data integrity.
  • Collaborated with medical staff to facilitate seamless communication and enhance patient care experiences.

Cleaning Technician

Chem-Dry/Appalachian Maid Services
07.2021 - 02.2022
  • Operated cleaning equipment to ensure thorough surface sanitation.
  • Assisted in maintaining inventory of cleaning supplies and tools.
  • Adapted to various cleaning environments, demonstrating flexibility in task execution.
  • Collaborated with team members to enhance overall efficiency in service delivery.
  • Implemented best practices for safety and cleanliness during operations.
  • Conducted quality checks on completed tasks to ensure client satisfaction.
  • Streamlined cleaning processes to reduce time while maintaining high standards.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.

Housekeeper

Self Employed
04.2022 - 08.2022

Cleaned homes from top to bottom.

Assisted client with daily/weekly/ monthly cleaning of their homes.

Move in/ move out cleans.

Cleaned everything between crown molding to the floors.

Substitute Teacher, K-12

Unicoi County Schools
08.2022 - 12.2022
  • Implemented lesson plans to meet diverse learning needs of students across various grade levels.
  • Managed classroom behavior to create a positive and conducive learning environment.
  • Assisted in assessing student performance, providing feedback to support academic growth.
  • Adapted instructional materials and methods based on individual student requirements and learning styles.
  • Engaged students through interactive activities that promoted critical thinking and participation.
  • Developed relationships with students to foster trust and encourage engagement in classroom activities.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.

Crew Member

McDonald's Fast Food Restaurant
11.2025 - Current
  • Delivered exceptional customer service by maintaining a friendly and welcoming environment.
  • Operated point-of-sale systems efficiently to process transactions and manage cash handling.
  • Assisted in food preparation and assembly, ensuring adherence to health and safety standards.
  • Collaborated with team members to maintain cleanliness and organization of the workspace.
  • Adapted quickly to changing priorities while managing multiple tasks during peak hours.
  • Engaged with customers to enhance their experience, resolving inquiries effectively.
  • Monitored inventory levels, assisting in stock replenishment to minimize shortages.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Non-Degree - undefined

University of Phoenix
10.2016

High School Diploma - undefined

Unicoi County High School
05.2007

Skills

  • Proficient in a variety of computer software programs including Microsoft Word, Microsoft Excel, Adobe, ADL Data Systems, etc
  • Strong communication skills both verbal and written
  • Able to perform efficiently in a high-stress environment in a timely manner
  • Strong aptitude for following procedures and protocols

Timeline

Crew Member

McDonald's Fast Food Restaurant
11.2025 - Current

Substitute Teacher, K-12

Unicoi County Schools
08.2022 - 12.2022

Housekeeper

Self Employed
04.2022 - 08.2022

Cleaning Technician

Chem-Dry/Appalachian Maid Services
07.2021 - 02.2022

Patient Service Specialist

Ensemble
11.2020 - 07.2021

School Bus Driver

Johnson City City Schools
04.2019 - 11.2020

Director of Activities

The Village at Allandale
04.2017 - Current

Rural Carrier

United States Postal Service
11.2013 - 05.2016

Certified Nursing Assistant

Brightstar Health Care, Home Health
01.2012 - 11.2013

NHC Healthcare, Skilled Unit
07.2011 - 01.2012

Brightstar Health Care, Home Health
01.2010 - 07.2011

Greystone Health Care, Skilled and AD Unit
06.2009 - 09.2010

Life Care Center of Gray, Skilled and AD Unit
12.2008 - 06.2009

Christian Care Center of Johnson City, Skilled Unit
12.2007 - 12.2008

Contracted Driver

Shadow Enterprises

Non-Degree - undefined

University of Phoenix

High School Diploma - undefined

Unicoi County High School
Marianne Garland