Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Ratliff

Morristown

Summary

Dynamic and results-driven professional with a proven track record at Hillbilly's Restaurant, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction and maintaining organized operations. Dependable and detail-oriented, I effectively resolved disputes and motivated teams to achieve high-quality service delivery.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Amazon
09.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Manager

Hillbilly's Restaurant
03.2022 - 09.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Manager

La Quinta Hotel
02.2018 - 02.2022
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Education

Associate of Applied Science - Dental Assistant

Concorde Career College
Denver
04-2002

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Punctual and reliable
  • Stocking and inventory
  • Inventory management

Timeline

Delivery Driver

Amazon
09.2024 - Current

Manager

Hillbilly's Restaurant
03.2022 - 09.2024

Manager

La Quinta Hotel
02.2018 - 02.2022

Associate of Applied Science - Dental Assistant

Concorde Career College

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Marie Ratliff