MARIE MANN
Nashville
Summary
Forward thinking leader with extensive knowledge regarding customer service. Known for success in communications industries and leading employees to complete all tasks happily. Dedicated to efficient conflict resolution and excellent interpersonal skills.
Overview
13
13
years of professional experience
Work History
Manager/Bartender/Server/Expo
Drifters
02.2012 - 03.2020
- Ensured customer satisfaction and acquired regulars by great service and conversation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Keyholder/Bartender/Server/Manager
The Lipstick Lounge
07.2014 - 11.2022
- Created customer and employee loyalty by implementing effective operational strategies
- Curated relationships to boost long-term business success and increase profit levels
- Kept the workspace organized by cleaning the bar, cups, and mixing supplies on a regular basis
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Mobile Boutique Bartender/Guest-Event Services
Lucky Stache
04.2017 - Current
- Organized several social functions, including office catering, securing bands, private parties, business meetings, and formal engagements etc
- Created unique drink and cocktail offerings to improve the bar's reputation
- Happily entertained multiple personalities and people while bartending and contolling operations
- Served high customer volumes during special events, nights, and weekends.
Education
Associate of Arts - Health Sciences
Southwestern Oregon Community College
Coos Bay, OR01.2006
Skills
- High-volume dining
- Hospitality service expertise
- Guest relations management
- Order accuracy
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Mobile Boutique Bartender/Guest-Event Services
Lucky Stache
04.2017 - Current
Keyholder/Bartender/Server/Manager
The Lipstick Lounge
07.2014 - 11.2022
Manager/Bartender/Server/Expo
Drifters
02.2012 - 03.2020
Associate of Arts - Health Sciences
Southwestern Oregon Community College
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