Marilyn Humes

- Achieved efficient management of incoming patient calls, enhancing service delivery.
- Collaborated with healthcare professionals to improve patient care coordination.
- Executed triage processes to accurately determine patient needs and expedite services.
- Facilitated seamless patient referrals and registration for timely access to care.
- Prevented physician appointment overload by maintaining organized scheduling.
- Arranged interpreter services to ensure clear communication for all patients.
- Maximized appointment scheduling efficiency to reduce wait times.
- Improved patient check-out experiences, contributing to overall satisfaction.
- Protected patient confidentiality, fostering trust in healthcare services.
- Trained new coordinators, contributing to team competence and performance.
- Streamlined the recruitment process through effective candidate evaluation.
- Collected payments accurately, supporting clinic financial operations.
- Provided comprehensive clerical support to enhance administrative efficiency.
- Managed office equipment and resources to maintain operational workflow.
- Generated reports and managed billing processes with precision.
- Utilized strong interpersonal skills to enhance team collaboration.
- Effectively handled multiple priorities, driving team success and productivity.
- Leveraged proficiency in Epic, Star Panel, Windows, and Microsoft Office tools.
- Coordinated patient appointments, ensuring optimal scheduling and resource allocation.
- Assisted patients with inquiries, providing exceptional service and support throughout their care journey.
- Managed electronic health records, maintaining accuracy and compliance with HIPAA regulations.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Coordinated patient scheduling, ensuring efficient appointment management and reduced wait times.