Marissa Booker
Oneida
Summary
Adept at maintaining impeccable safety standards and enhancing customer satisfaction, I leveraged my strong work ethic and decision-making skills at Tsm Trucking to ensure timely deliveries across multiple states. My commitment to safe driving practices and effective communication has consistently contributed to operational excellence and positive client feedback.
Developed strong time management and logistical planning skills in fast-paced driving environment. Adaptable to various work conditions and proficient in maintaining accurate records and adhering to safety regulations. Seeking to transition into new field where these skills can drive efficiency and reliability.
Offering reliability and keen eye for detail, eager to learn and grow in transportation industry. Brings ability to quickly understand vehicle operations and safety protocols. Ready to use and develop navigational skills and mechanical aptitude in Desired Position role.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Truck Driver
Tsm Trucking
Maryville, TN
01.2022 - 01.2025
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Improved on-time delivery rates with meticulous planning and time management.
OTR Team Driver
Bm Transport
Frazee, MN
04.2023 - 11.2023
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Exceeded performance expectations through consistent attention to detail, time management skills, and adaptability to changing conditions.
- Enhanced team efficiency by implementing strategic driving schedules and rest periods.
- Maintained accurate logs of hours worked, miles driven, expenses incurred, and other relevant information for reporting purposes.
- Collaborated with co-driver to maintain seamless operations during long-haul trips.
- Conducted thorough pre-trip inspections, identifying potential maintenance issues and ensuring vehicle safety.
- Supervised the loading/unloading process at each pick-up/delivery point to ensure proper handling of cargo.
Laborer
Labor Exchange
Knoxville, TN
03.2016 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Cashier
Pilot
Knoxville, TN
07.2018 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Reduced processing errors by meticulously following transaction procedures.
Delivery Driver
Pizza Hut
Knoxville, TN Kodak Tn
07.2015 - 02.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
CNA
D&s Community Senior Services
Knoxville, TN
04.2012 - 06.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Reduced patient stress levels through effective communication and active listening skills.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Education
CDL-A - Commercial Driver’s License Class A
Tennessee Truck Driving School
Clinton Hwy 12.2021
Certified Nursing Assistant - CNA
Compassionate Care Tech
Knoxville, TN02.2012
Highschool Diploma - General Studies
Sevier County Highschool
Sevierville, TN06.2008
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Attention to detail
- Class A commercial Driver's license
- Vehicle inspection
- Decision-making
- Customer-oriented
- Flexible schedule availability
- Accurate record keeping
- Physical stamina and strength
- Adherence to regulations
- Stress management aptitude
- Customer service
- Verbal and written communication
Timeline
OTR Team Driver
Bm Transport
04.2023 - 11.2023
Truck Driver
Tsm Trucking
01.2022 - 01.2025
Cashier
Pilot
07.2018 - 09.2019
Laborer
Labor Exchange
03.2016 - 02.2023
Delivery Driver
Pizza Hut
07.2015 - 02.2017
CNA
D&s Community Senior Services
04.2012 - 06.2015
CDL-A - Commercial Driver’s License Class A
Tennessee Truck Driving School
Certified Nursing Assistant - CNA
Compassionate Care Tech
Highschool Diploma - General Studies
Sevier County Highschool
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