Nutrition
Powerlifting/Weightlifting
Patient Advocate
Traveling
Hiking
Reading
Photography
SCUBA Diving
Marissa Kammerzell
Knoxville
Summary
Dedicated healthcare professional with 15 years of direct patient care in hospital and clinical settings. Skilled in bridging gaps between patients, staff, and leadership to ensure continuity of care. Known for strong transitional skills, empathy-driven leadership, and fostering collaboration to meet evolving healthcare needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
Alabama Free Clinic
06.2015 - Current
Surgical Technician
USA Providence Hospital
05.2023 - 06.2025
Central Sterilization Tech
HCA Florida West Hospital
06.2022 - 01.2025
Physician Assistant Shadow
Sacred Heart Medical Group Orthopedics
06.2023 - 01.2023
- Discussed career paths in medicine with physicians and PA’s to gain valuable insights.
- Learned to build rapport and establish trust with patients during consultations.
- Maintained accurate documentation of all activities performed while shadowing the provider.
- Shadowed PAs during examinations, procedures, and consultations, gaining firsthand clinical experience.
- Witnessed provider communication skills in delivering diagnoses and treatment plans with sensitivity.
- Examined patients and discussed health to record and evaluate medical history.
- Used clinical assessments to evaluate patient pain, intensity and duration.
- Actively asked questions and participated in discussions to enhance my understanding of medical concepts.
- Observed provider-patient interactions in order to gain insight into how a doctor interacts with his and her patients.
- Contributed valuable questions and perspectives during post-observation discussions with PAs.
Patient Care Assistant
HCA Florida West Hospital Rehab
03.2021 - 06.2022
Surgical Medical Assistant
Sacred Heart Medical Group Orthopedics
04.2015 - 01.2021
- Prepared surgical suites, maintained sterile fields, and assisted surgeons with procedures, wound closure, and post-operative care.
- Educated patients on post-surgery care, medications, and procedures to ensure safety, comfort, and optimal healing.
- Trained and mentored staff while collaborating with multidisciplinary teams to optimize workflow and patient outcomes.
- Maintained accurate documentation, managed EMR systems, and adhered to infection control and safety protocols.
Certified Medical Assistant / Patient Assistant Program Coordinator
Alabama Free Clinic
05.2013 - 06.2015
- Managed scheduling, sample distribution, and inventory, contributing to an average of $800,000 yearly patient savings through the Patient Assistance Program.
- Educated patients on medications, diet, and physician instructions, while coordinating referrals and follow-up care for continuity of treatment.
- Supported community outreach by coordinating health fairs, dental clinics, and educational seminars, enhancing patient engagement and clinical services.
- Medical Assistant Volunteer May 2011 - May 2013
Medical Assistant III
Baptist Medical Park Family Practice and Walk-In Care
12.2014 - 04.2015
Lab Assistant / Phlebotomist
Thomas Hospital/Quest
10.2011 - 02.2015
EMT-Basic Intern
Medstar
08.2013 - 08.2013
- EMT-Basic Volunteer August 2013 - October 2013
Medical Assistant Intern
Providence Everett Medical Center
06.2010 - 08.2010
- Medical Assistant Volunteer August 2010 - September 2010
Education
PharmD Candidate -
South College
Knoxville, TN01.2028
Bachelor of Biomedical Science - Health and Fitness Minor
University of South Alabama
Mobile, AL05.2024
EMT- Basic - Emergency Medical Technology
Coastal Alabama Community College
Gulf Shores, AL08.2013
Medical Assistant - undefined
Everest University
Everett, WA08.2010
Skills
- Patient care & clinical procedures
- Quality assurance & attention to detail
- Troubleshooting & problem solving
- Team leadership, training & collaboration
- Organization, scheduling & time management
- EMR proficiency, documentation & reporting
- CPR certification
- Adaptable & multitasking
Certification
- Credentialed Surgical Technologist
- Certified Medical Assistant (AAMA)
- National Registered Emergency Medical Technician Basic
- CPR Certified
Accomplishments
- Built strong relationships with surgeons and learned to set up preferences to streamline surgeries.
- Approximately 1500+ hours assisting various surgeons in the Sacred Heart Orthopedic Group as a surgical first assist during surgical procedures.
- Managed clinical environment averaging 55+ patients daily with minimal patient wait times and physician downtimes
- Achieved approximately $800,000 yearly in savings in patient medication by completing patient assistance program applications with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Awards
Who’s Who Among American Students 2003, National Honor Society 2003 & 2013, Dean’s List 2009-2010 & 2013
Hobbies and Interests
Nutrition, Powerlifting / Weightlifting, Patient Advocate, Traveling, Hiking, Reading, Photography, SCUBA Diving
Timeline
Physician Assistant Shadow
Sacred Heart Medical Group Orthopedics
06.2023 - 01.2023
Surgical Technician
USA Providence Hospital
05.2023 - 06.2025
Central Sterilization Tech
HCA Florida West Hospital
06.2022 - 01.2025
Patient Care Assistant
HCA Florida West Hospital Rehab
03.2021 - 06.2022
Data Entry Clerk
Alabama Free Clinic
06.2015 - Current
Surgical Medical Assistant
Sacred Heart Medical Group Orthopedics
04.2015 - 01.2021
Medical Assistant III
Baptist Medical Park Family Practice and Walk-In Care
12.2014 - 04.2015
EMT-Basic Intern
Medstar
08.2013 - 08.2013
Certified Medical Assistant / Patient Assistant Program Coordinator
Alabama Free Clinic
05.2013 - 06.2015
Lab Assistant / Phlebotomist
Thomas Hospital/Quest
10.2011 - 02.2015
Medical Assistant Intern
Providence Everett Medical Center
06.2010 - 08.2010
Bachelor of Biomedical Science - Health and Fitness Minor
University of South Alabama
EMT- Basic - Emergency Medical Technology
Coastal Alabama Community College
Medical Assistant - undefined
Everest University
PharmD Candidate -
South College
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