Marissa Ness
Nashville
Summary
Results-driven professional with a strong background in client engagement, public outreach, contract management, and strategic communication. Known for building strong relationships with diverse stakeholders, coordinating cross-functional teams, and driving successful project outcomes. Proven leadership experience, excellent problem-solving skills, and a passion for connecting with people—ideal for dynamic outside sales roles that require initiative, communication, and impact. Currently transitioning into a client-facing sales career after developing a track record of dependability, high performance, and adaptability in the public sector.
Overview
8
8
years of professional experience
Work History
Housing Representative II
Housing and Community Development, State of California
Sacramento
04.2024 - Current
- Manage multiple complex grant agreements and contracts with high levels of independence and attention to detail.
- Provide technical assistance and guidance to external partners, ensuring program requirements are met—mirroring consultative sales skills.
- Communicate program value and compliance steps clearly to clients (grantees), helping resolve issues and maintain positive relations.
Housing Representative II
Housing and Community Development, State of California
Sacramento
07.2020 - 04.2024
- Conducted detailed evaluation of multi-million-dollar project applications; negotiated with developers and facilitated stakeholder meetings.
- Delivered presentations and provided education on program policies to external partners—transferrable to sales demos and product education.
- Served as interim Staff Services Manager I, leading a team and coaching peers to ensure goals and deadlines were met.
- Successfully contributed to the Homekey 3.0 rollout, involving high-impact stakeholder collaboration and public engagement.
Housing Technician I
City of Roseville
Roseville
04.2019 - 07.2020
- Interpreted and explained technical housing policies to the public, showcasing ability to convey complex info simply—ideal for customer education in sales.
- Delivered client-facing services including eligibility assessments and financial support guidance.
- Analyzed trends and provided program insights—parallels with market research and territory analysis in sales.
Housing Specialist
Volunteers of America – Northern California
Rancho Cordova
01.2018 - 04.2019
- Managed financial support programs, built strong relationships with vendors and local agencies, and supported veteran clients.
- Maintained detailed records and supported audits, while maintaining exceptional customer service and follow-up practices.
- Developed rapport with a wide range of clients and external stakeholders to ensure successful outcomes.
Education
Bachelor of Science - Health Care Administration
Chapman University
Sacramento05-2003
Skills
- Strong interpersonal and relationship-building skills
- Deep interest in health, wellness, and people-focused solutions
- Comfortable with virtual and in-person presentations
- Proactive problem-solver
- Technically proficient in managing multiple CRM-style platforms
Additional Skills And Attributes
- Strong interpersonal and relationship-building skills
- Deep interest in health, wellness, and people-focused solutions
- Comfortable with virtual and in-person presentations
- Proactive problem-solver who thrives in fast-paced, dynamic environments
- Technically proficient in managing multiple CRM-style platforms for contracts and contacts
Recognition And Awards
- Multiple RISE Awards for professionalism, communication, and reliability
- Consistently rated 'Exceed Standard' in annual evaluations
Timeline
Housing Representative II
Housing and Community Development, State of California
04.2024 - Current
Housing Representative II
Housing and Community Development, State of California
07.2020 - 04.2024
Housing Technician I
City of Roseville
04.2019 - 07.2020
Housing Specialist
Volunteers of America – Northern California
01.2018 - 04.2019
Bachelor of Science - Health Care Administration
Chapman University
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