Mark Buckles
Knoxville
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
27
27
years of professional experience
Work History
Supervisor
United Parcel Services, UPS
03.2000 - Current
- Supervised daily operations, ensuring compliance with safety protocols and standards.
- Led team to optimize operational workflows, enhancing efficiency and reducing turnaround times.
- Mentored junior managers in leadership skills and strategic decision-making processes.
- Controlled costs to keep business operating within budget and increase profits.
- Coordinated team schedules to optimize productivity and resource allocation.
- Trained new staff on operational procedures and best practices for efficiency.
- Monitored workflow processes, identifying areas for improvement and implementing solutions.
- Conducted performance evaluations, providing feedback to enhance team effectiveness.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Loader and Unloader
United Parcel Service, UPS
11.1998 - 03.2000
- Adapted quickly to changing priorities and tasks within fast-paced environment
Education
Bachelor of Science - Construction Project Management
University of Tennessee
Knoxville, TN12-2026
Associate of Science - Web Development
Pellissippi State Community College
Knoxville, TN12-2020
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Attention to detail
- Strategic planning
- Decision-making
- Employee motivation
- Team building
- Self motivation
- Operational efficiency
- Safety protocols
- Effective communication
Timeline
Supervisor
United Parcel Services, UPS
03.2000 - Current
Loader and Unloader
United Parcel Service, UPS
11.1998 - 03.2000
Bachelor of Science - Construction Project Management
University of Tennessee
Associate of Science - Web Development
Pellissippi State Community College
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