Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Mark Ingram

Portland,TN

Summary

Dynamic project manager with a proven track record at Nabholz Construction Services, excelling in budget management and team leadership. Enhanced customer satisfaction through effective communication and conflict resolution, while successfully overseeing multiple projects. Recognized for fostering a culture of continuous improvement and mentoring junior staff for career advancement.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Construction expertise, including competitive offerings, pricing, and market positioning.

Dedicated Construction professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

28
28
years of professional experience

Work History

Assistant Manager/Project Manager

Nabholz Construction Services
Portland, TN
01.2025 - 06.2025
  • Assisted in managing project schedules and timelines for construction activities.
  • Coordinated communication between subcontractors, clients, and team members to ensure project alignment.
  • Supported budgeting efforts by tracking expenses and submitting reports for review.
  • Contributed to team meetings by providing updates on project progress and identifying potential issues.
  • Organized documentation related to contracts, change orders, and project specifications for accurate record-keeping.
  • Facilitated site inspections to monitor compliance with safety regulations and quality standards.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Manager

Nabholz Construction Services
Portland, TN
10.2019 - 01.2025
  • Led project teams to ensure timely completion of construction projects while maintaining quality standards.
  • Streamlined communication between clients, subcontractors, and internal teams to enhance collaboration and efficiency.
  • Developed and implemented safety protocols that minimized workplace incidents and improved compliance with regulations.
  • Mentored junior staff in project management best practices, fostering professional growth and skill development.
  • Conducted regular site inspections to monitor progress, identify issues, and implement corrective actions as necessary.
  • Oversaw budget management processes, ensuring accurate forecasting and resource allocation across multiple projects.
  • Negotiated contracts with vendors and suppliers to secure favorable terms and maintain project budgets.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved marketing to attract new customers and promote business.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Project Manager

Nabholz Construction Services
04.2014 - 09.2019
  • Led cross-functional teams to execute project initiatives on time and within budget.
  • Developed project plans, timelines, and deliverables to ensure alignment with client expectations.
  • Collaborated with clients to define project scope, objectives, and success criteria effectively.
  • Managed risk assessments and mitigation plans to minimize potential project disruptions.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Leadman

Nabholz Construction Services
11.2008 - 03.2014
  • Supervised daily operations to ensure project timelines and quality standards were met.
  • Coordinated team activities to optimize workflow and enhance productivity on-site.
  • Implemented process improvements to streamline project execution and reduce delays.
  • Facilitated communication between subcontractors, clients, and project managers for seamless collaboration.
  • Assisted in employee training, boosting their skills and knowledge base for enhanced job performance.
  • Trained and mentored new employees to enable safe and efficient job performance.
  • Checked equipment to determine if maintenance was required.
  • Oversaw daily operations leading to reduced errors through proactive monitoring of progress.
  • Increased safety awareness with regular safety meetings and adherence to industry guidelines.
  • Confirmed that finished products met internal and external requirements to promote uniform quality standard.
  • Promoted a culture of continuous improvement by encouraging innovation and idea-sharing among team members.
  • Served as the primary point of contact between management and frontline workers fostering seamless communication.
  • Completed production logs and maintenance logs to document plant operations and verified adherence to predetermined standards.
  • Developed strong relationships with clients, vendors, and subcontractors to facilitate smooth project execution.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Developed and maintained positive relationships with clients and other stakeholders.

Lead Carpenter

Jordan Builders
Bastrop, LA
08.1997 - 10.2008
  • Trained and mentored junior carpenters in advanced techniques and best practices.
  • Implemented efficient workflows, reducing project completion time while maintaining high craftsmanship.
  • Collaborated with project managers to align construction timelines with client expectations.
  • Led garages, residential homes, and addition projects to completion.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Earned a reputation for exceptional craftsmanship by consistently exceeding client expectations in both design and functionality aspects of projects.
  • Contributed significantly towards the company''s growth through diligent work ethic coupled with an unwavering commitment towards excellence.
  • Developed strong relationships with clients, leading to repeat business and referrals from satisfied customers.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Increased client satisfaction through consistent delivery of high-quality workmanship and attention to detail.
  • Maintained clean work sites, minimizing disruptions to surrounding areas during construction projects.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Collaborated with architects and designers to ensure accurate execution of blueprints and specifications.
  • Installed paneling on walls to deaden sound, complete decorations, or absorb shock based on individual customer requirements.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Measured materials to determine sizes and quantity required for construction project.
  • Discarded debris and disposed waste to maintain cleanliness and quality standards.
  • Measured, drilled and sawed materials to perform successful home improvements.
  • Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Installed insulation, trim and other finishing touches.
  • Cut and shaped materials to meet outlined measurements.
  • Assembled and installed furniture and cabinetry.
  • Built and hung custom doors and frames.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Managed inventory of tools, supplies and equipment.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Specialized in foundations, framing and finish carpentry.
  • Repaired damaged doors, windows and other structures.
  • Operated forklifts and other heavy equipment.

Education

No Degree - Construction

Nabholz University
Little Rock, AR
07-2017

High School Diploma -

Bastrop High School
Bastrop
05-1996

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Task delegation
  • Goal setting
  • Conflict resolution
  • Employee scheduling
  • Operations management
  • Customer rapport
  • Recruiting and interviewing
  • Customer relationship management (CRM)
  • Orientation and training
  • Performance reviewing
  • Project management
  • Financial management
  • Budgeting and finance
  • Schedule oversight
  • Negotiation
  • Scheduling and planning
  • Verbal and written communication
  • Adaptability and flexibility
  • Workplace safety compliance
  • Employee supervision
  • Customer service and satisfaction
  • Problem resolution

Affiliations

  • Vice Chair for Portland Chamber of Commerce

Interests

  • Cooking
  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • I like trying new recipes and food trends
  • Outdoor Recreation
  • Embracing outdoor adventures such as Hunting and Fishing
  • Camping

Timeline

Assistant Manager/Project Manager

Nabholz Construction Services
01.2025 - 06.2025

Manager

Nabholz Construction Services
10.2019 - 01.2025

Project Manager

Nabholz Construction Services
04.2014 - 09.2019

Leadman

Nabholz Construction Services
11.2008 - 03.2014

Lead Carpenter

Jordan Builders
08.1997 - 10.2008

No Degree - Construction

Nabholz University

High School Diploma -

Bastrop High School
Mark Ingram