My goal is to gain a long-term position that combines my abilities, strong work ethic, and values- of respect, teamwork, and positive attitude- to achieve greater success for the company, my teammates, and the customers that we serve.
Overview
22
22
years of professional experience
1
1
Certification
Work History
BUSINESS DEVELOPEMENT & MARKETING MANAGER
JDB CONSTUCTION & ROOFING
03.2025 - Current
Spearheaded territory expansion across a 90-mile radius from Chattanooga, opening new markets in both Tennessee and Georgia.
Crafted and executed integrated marketing and sales strategies (direct outreach, digital marketing, partnerships, events) to penetrate new customer segments.
Grew qualified sales pipeline by 20% in just six months, by optimizing lead generation channels, improving lead follow-up processes, and refining messaging.
Established key referral and strategic channel partnerships (insurance agencies, realtors, property management firms) to drive a steady stream of project leads.
Managed marketing budget, tracked ROI metrics, and redirected spend toward the highest-impact channels.
Collaborated cross-functionally with operations and project teams to ensure marketing-driven prospects translated into high-quality closed business.
BEHAVIORAL HEALTH TECHNICIAN
TIME WELLNESS
11.2024 - 02.2025
Provide a safe therapeutic environment for up to 14.
Provide patient and kind assistance to all clients. Completed and forwarded copy of Incident Reports and any other staff/risk issues immediately to director.
Oversee implementation of daily/weekly structure for community housing clients as developed by Director of Operations.
Maintain a positive working relationship with staff and clients alike. Monitor and observe client behavior with documentation and count and keep track of all clients with documentation and shift reporting.
Following ethical guidelines in accordance with the state of Tennessee. Monitor transitional living residential clients’ curfews and that they are abiding by rules.
Trained in taking vitals, and medication passes to clients. CPR certified.
INSIDE SALES ACCOUNT MANAGER
DUMAC BUSINESS SYSTEMS, INC
01.2024 - 10.2024
Managed 100 outbound calls and emails per day.
Facilitating solutions for providing next generation in industry-leading Point-of-Sale software/hardware solutions for the Convenience Fuel Retail industry.
Generating call lists and running campaigns with cold calls, e-mail marketing, and postal mailers.
Usage and administration of CRM for customer data, client status, and document management.
Following up on leads from trade shows. Account management and client retention.
Social media content creation and social media management.
SALES MANAGER
YORK WORLDWIDE TECHNOLOGIES
04.2022 - 09.2023
Development of sales leads and business opportunities from both inbound inquiries and cold calling for EDI software and services. Establishing and maintaining relationships, account management, resolution of customer issues, and reclamation of closed accounts.
New product marketing and campaign management. Multi-year contract negotiation.
Creation and implementation of sales campaign for 20% annual growth. Customer education on all technical services. Attending trade shows and following up on leads.
Preparation of quotes. Support of finance team with payment resolution. Usage and administration of CRM for customer data, client status, and document management.
Financial analysis for creating and implementing pricing structures and client contracts.
Social media networking management.
SALES & MARKETING MANAGER
AMERICAN ATHLETIX
06.2013 - 04.2022
Sales to new and previous customers for the inspection, and maintenance, of bleachers and gymnasium equipment.
Generating inspection reports, and preparing quotes
Administration and implementation of CRM system.
New client acquisition, client relationship management, and reclamation of closed accounts. Management of the sales process from quotation to order fulfillment.
Creation and implementation of marketing plans. Website maintenance and content creation with SEO.
Responsible for 25% annual growth.
Negotiating payment arrangements and receivables.
BUSINESS DEVELOPMENT MANAGER
NORTHWESTERN MEMORIAL HOSPITAL
08.2006 - 03.2013
Spearheaded strategic growth initiatives for the Radiology Department of a nationally ranked academic medical center.
Developed and executed high-impact business plans to increase patient volume, optimize referral networks, and expand diagnostic imaging services across the Chicago area.
Built and maintained relationships with external physician groups, urgent care centers, and outpatient clinics to increase referral traffic. Collaborated with hospital administration, radiologists, marketing, and IT to enhance service line visibility, streamline scheduling processes, and improve the patient experience.
Conducted competitive market analysis to identify service gaps and growth opportunities within targeted geographic areas.
Created and delivered data-driven performance reports for senior leadership, measuring referral trends, modality utilization, and revenue impact.
Oversaw community outreach campaigns and events to promote the hospital’s advanced imaging technologies and subspecialty expertise.
DATA ANALYST & RESPONSE TEAM MANAGER
SEATONCORP
05.2003 - 06.2006
Supported executive-level sales operations at a national staffing firm by identifying new market opportunities, drafting winning proposals, and equipping the sales team with strategic insights.
Acted as the analytical engine behind high-value client acquisitions and territory expansion efforts.
Conducted deep-dive market research to identify untapped industries and geographic regions with high staffing needs, contributing directly to pipeline growth. Pre-qualified and pre-prospected leads to identify key decision makers within target organizations. Authored compelling sales proposals, pricing quotes, and RFP responses for Vice Presidents of Sales, directly contributing to closed deals ranging from $100K to $2M in contract value.
Created customized sales enablement materials that aligned staffing solutions with client pain points across industries including healthcare, logistics, finance, and IT.
Designed and delivered weekly sales reports, pipeline dashboards, and forecasting models to support data-driven decision-making. Collaborated closely with regional directors to fine-tune go-to-market strategies and optimize territory performance.
Generated over 100 qualified leads per quarter through targeted outreach and strategic market segmentation.
Contributed to a 40% proposal-to-close conversion rate by tailoring content to client needs and decision-making timelines. Identified 10+ new vertical markets within 12 months, leading to a 22% increase in regional sales opportunities.
Skills
B2B Sales Expertise with Strategic Lead Generation
Contract Negotiation & Closing
Territory Development & Expansion
Consultative Selling Techniques & Quote Development
Strong Written & Verbal Communication
Project Management & Deadline Execution
Trade Show & Conference Coordination
Website Management, Content Creation, SEO Fundamentals
CRM Administration
Certification
Strategic Business Development Certification – University of Virginia