Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Markeisha Gilmore

Memphis

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in order fulfillment and quality control. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in utilizing warehouse management systems to optimize inventory levels while training new staff on operational excellence. Committed to maintaining high service standards.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clerk

Amazon
04.2025 - 09.2025
  • Processed customer orders efficiently, ensuring accuracy and timely fulfillment.
  • Maintained inventory records using warehouse management systems to optimize stock levels.
  • Assisted in training new clerks on operational procedures and safety protocols.
  • Utilized handheld scanners for tracking shipments and managing product placement.
  • Collaborated with team members to streamline workflow and improve order processing times.
  • Conducted regular quality checks on outgoing packages to uphold service standards.
  • Resolved customer inquiries regarding order status, enhancing overall satisfaction rates.

Order Selector

Dollar Tree Distribution Center
08.2024 - 04.2025
  • Operated pallet jacks and forklifts to efficiently transport products within warehouse environment.
  • Selected and organized orders accurately to meet shipping deadlines.

Truck Unloader

William Sonoma - Simos Staffing
01.2022 - 03.2023
  • Operated forklifts and pallet jacks to efficiently unload shipments.
  • Sorted and organized incoming products for optimal warehouse storage.
  • Inspected freight for damage or discrepancies upon arrival.
  • Collaborated with team members to fulfill daily unloading goals.
  • Maintained cleanliness and safety standards within unloading areas.
  • Assisted in training new staff on unloading procedures and equipment use.

Picker

Amazon
04.2022 - 09.2022
  • Operated handheld scanners to accurately track inventory and ensure timely order fulfillment.
  • Collaborated with team members to streamline picking processes, enhancing efficiency in warehouse operations.
  • Maintained organized workstations, promoting a safe and efficient picking environment.
  • Trained new hires on best practices for order picking and safety protocols, fostering teamwork.
  • Conducted quality checks on picked items to ensure accuracy before shipping, maintaining high standards.

Picker

FedEx
04.2017 - 07.2018
  • Utilized warehouse management systems to monitor stock levels and assist in replenishment efforts effectively.
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.

Education

Associate Degree in Medical Assistant - Medical Assistant

Concorde Community
Memphis, TN
10.2024

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Database entry
  • Filing systems
  • Prioritization
  • File maintenance
  • Document management
  • Quality control
  • Multitasking
  • Visual communication

Certification

Medical assistant

CPR

Timeline

Clerk

Amazon
04.2025 - 09.2025

Order Selector

Dollar Tree Distribution Center
08.2024 - 04.2025

Picker

Amazon
04.2022 - 09.2022

Truck Unloader

William Sonoma - Simos Staffing
01.2022 - 03.2023

Picker

FedEx
04.2017 - 07.2018

Associate Degree in Medical Assistant - Medical Assistant

Concorde Community

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Markeisha Gilmore