Markyla Williams
Memphis
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success.
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Amazon Distribution Center
09.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
Assistant Store Manager
Dollar Tree
01.2018 - 10.2023
- Duties include supervising day-to-day operations, hiring and managing personnel, making sure banking rules are followed, and offering top-notch customer service, additionally in charge of conducting financial data analysis, seeing patterns, and formulating plans to raise the bank's efficiency
Customer Service Rep
Afni Call Center
04.2023 - 07.2023
Law Intern Program
Circuit Court Clerk’s Office
05.2016 - 08.2016
Education
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC06.2024
Associate of Science - Pre-Law
Southwest Tennessee Community College
Memphis, TN05.2020
MBA - Management
Strayer University
Memphis, TN12-2025
Skills
- Soft Skills
- Public speaking skills
- Computer skills
- Customer Service skills
- Management Skills
Communication
- 1. Excellent written and verbal communication skills.
- 2. Confident, articulate, and professional speaking abilities (and experience)
- 3. Empathic listener and persuasive speaker.
Leadership
Management, and communication.
Timeline
Warehouse Worker
Amazon Distribution Center
09.2023 - Current
Customer Service Rep
Afni Call Center
04.2023 - 07.2023
Assistant Store Manager
Dollar Tree
01.2018 - 10.2023
Law Intern Program
Circuit Court Clerk’s Office
05.2016 - 08.2016
Associate of Science - Pre-Law
Southwest Tennessee Community College
Bachelor of Science - Criminal Justice
Strayer University
MBA - Management
Strayer University
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