Hostess
Cheers At Choto
Knoxville, TN
04.2025 - 08.2025
- Delivered exceptional guest service by greetings, seating, and managing high-volume flow efficiently.
- Managed reservations and optimized seating to reduce wait times and improve service flow.
- Communicated wait times and handled guest inquiries and complaints with professionalism.
- Collaborated with front-of-house team to support smooth operations during peak hours.
- Trained and onboarded new staff on service standards and restaurant procedures.
- Maintained a clean, organized dining environment to enhance guest experiences.
- Multitasked effectively by handling phones, reservations, and guest interactions simultaneously.