Marlenne Rangel Espinoza
Smithville
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
12
12
years of professional experience
Work History
Secretary
St Gregory's
Smithville
03.2022 - Current
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Provided administrative support to the Office Manager and other staff members.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Ordered office supplies to purchase items and maintain appropriate levels.
Quality Assurance Inspector
Foutch Industries
Smithville
01.2018 - Current
- Documented non-conforming items found during inspections according to established guidelines.
- Completed non-destructive tests and conducted continuous inspections.
- Monitored production operations to identify potential problems with quality assurance.
- Noted changes during testing in project documentation.
- Repaired malfunctions, reassembled items, and performed final tests.
- Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
- Notified supervisors or other relevant personnel of test or production issues.
- Wrote detailed reports outlining performance, quality and defect rates.
Forklift Operator
Foutch Industries
Smithville
01.2017 - 01.2018
- Tied and secured loads to prevent shifting or damage to items.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Ensured safety procedures were followed when operating forklifts.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Updated and maintained databases with current information.
Industrial Painter
Foutch Industries
Smithville
01.2013 - 01.2017
- Cleaned up job sites when finished with projects.
- Inspected finished products for quality control purposes.
- Reviewed painting projects to verify highest quality and adherence to organization's strict guidelines.
- Determined if shafts and mufflers needed another layer of paint or were rerun through machines.
- I pulled parts of the line and stacked parts for the other department.
- Monitored equipment to verify proper paint flow, viscosity and coating quality.
Education
High School Diploma -
Warren Count High School
McMinnville, TN05-2012
Skills
- Data entry
- Office management
- Invoice processing
- Microsoft Office
- Customer service
- Communication skills
- Attention to detail
- Team collaboration
- Multi-line telephone systems
- Multitasking
Languages
Spanish
Native/ Bilingual
References
- Fr Emmanuel Nwachukwu - Priest (210) 790-0717
- Tabitha Parker- Supervisor (615) 580-2599
- Stephanie Torres Soto- Personal (931) 284-6457
Timeline
Secretary
St Gregory's
03.2022 - Current
Quality Assurance Inspector
Foutch Industries
01.2018 - Current
Forklift Operator
Foutch Industries
01.2017 - 01.2018
Industrial Painter
Foutch Industries
01.2013 - 01.2017
High School Diploma -
Warren Count High School
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