Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Informations complémentaires
Langues
Certificats
Chronologie
Generic
MAROUA BOURAOUI

MAROUA BOURAOUI

Motivated professional seeking new career opportun
Tunis, Tunisia

Profil professionnel

Versatile and service-orientedprofessional with a strong background in customer service, design, and personal care. Recognized for delivering high-qualitywork with attention to detail, stronginterpersonalskills, and a calm, solution-focusedapproach.Committed to professionalism and continuousimprovement. Open to new opportunitieswhere client satisfaction and adaptabilityarevalued.

Vue d'ensemble

12
12
years of professional experience
4024
4024
years of post-secondary education
1
1
Certification

Expérience

Freelancer

Freelance Designer & Beauty Service Provider (Remote & On-Site)
09.2016 - 07.2025
  • Providingpersonalized design and branding services to individual clients, including logos and promotionalmaterials.
  • Deliveringaesthetic and beauty services includingaestheticmakeup and nail styling, ensuring high standards of hygiene, customer care and visualpresentation.
  • Managing client appointments, consultations, and follow-ups with professionalism and discretion.
  • Developingstronginterpersonal and communication skillswhileworkingclosely with clients to understand and fulfill their expectations.
  • Balancing multiple responsibilitiesacrosscreative and beauty domains, demonstratingadaptability, time management, and a strongcustomer service mindset.

Graphic Designer

Travel EMERAUDE, TravelAgency
07.2014 - 08.2016
  • Designing marketing and promotionalmaterials such as brochures, flyers, and social media content to attract and engage customers.
  • Collaboratingclosely with travel consultants and clients to createtailoredvisual concepts aligned with customerneeds.
  • Ensuring brand consistency and qualityacross all visual communication channels.
  • Managing multiple projectssimultaneously, respectingdeadlines and client expectations.
  • Producingcompelling and informative designs that enhanced the agency'svisibility and customerexperience.

Teacher

CHENNOUFI Private School
09.2013 - 06.2014
  • Planning and deliveringengaginglessons to youngstudents, fosteringbothacademic and personaldevelopment.
  • Creating a supportive and structured learning environment that promoted positive behavior and respect.
  • Adaptingteachingmethods to suit individual learning styles and maintainedstrong communication with parents.
  • Managingclassroomdynamics and resolvedconflicts with empathy and authority.
  • Developedorganizational, multitasking, and leadership skillsthroughdailylesson planning and supervision.

Intern

CLIMAT PUB AdvertisingAgency
Tunis
02.2013 - 06.2013
  • Creating marketing content including digital and print advertisements.
  • Supporting the creative team in developingcampaign concepts and visuallayouts.
  • Participating in brainstorming sessions and client meetings, helping to translate client needs into creative solutions.
  • Managing administrative tasks, proofreadmaterials, and coordinatedtimelines for project delivery.
  • Gained hands-on experience in teamwork, client communication, and deadline-drivenenvironments.

Formation

National Bachelor'sDegree in Design - Image Specialization

HigherSchool of Science and Technology of Design (ESSTED)
Tunis

High SchoolDiploma - Literature

EL OMRANE High School
Tunis

Compétences

Customer Service & Communicationstrong>

  • Stronginterpersonal and customer-focusedmindset
  • Skilled in managingpassenger expectations and resolvingconflictscalmly

PersonalQualities & WorkEthicstrong>

  • Highly adaptable, empathetic, and respectful
  • Excellent grooming and personalpresentation
  • Strongsense of responsibility and attention to detail
  • Ability to workeffectivelyunder pressure and in a team

Technical & LanguageSkillsstrong>

  • Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc)
  • Skilled in Microsoft Office (Word, Excel, PowerPoint)
  • Fluent in Arabic, French; Intermediate in English; Beginner in Spanish

Informations complémentaires

  • Travel
  • Fashion and personalstyling
  • Art, social media and visual design
  • Cinema and music
  • Interiordecoration
  • Reading

Langues

Arabe
Langue maternelle
Français
Bilingue
Anglais
Opérationnel
Espagnol
Notions

Certificats

Diploma in Aesthetics and Personal Carestrong>
Passage à l'Art Training & Creation Center – Sept 2017 to July 2018
Training in skincare, makeup, hairdressing, nail styling, and wellness practices with emphasis on hygiene, grooming, and client experience.

Chronologie

Freelancer

Freelance Designer & Beauty Service Provider (Remote & On-Site)
09.2016 - 07.2025

Graphic Designer

Travel EMERAUDE, TravelAgency
07.2014 - 08.2016

Teacher

CHENNOUFI Private School
09.2013 - 06.2014

Intern

CLIMAT PUB AdvertisingAgency
02.2013 - 06.2013

National Bachelor'sDegree in Design - Image Specialization

HigherSchool of Science and Technology of Design (ESSTED)

High SchoolDiploma - Literature

EL OMRANE High School

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MAROUA BOURAOUIMotivated professional seeking new career opportun