Kita burns
Nashville
Summary
Regional manager with extensive experience in tenant engagement and operational efficiency. Demonstrated ability to implement process improvements that enhance tenant satisfaction. Proven success in fostering community outreach initiatives. Strong problem-solving skills drive effective solutions.
Overview
7
7
years of professional experience
Work History
Regional Manager
Urban Housing Communities
Nashville
09.2023 - Current
- Led regional operations for affordable housing initiatives, enhancing tenant engagement and satisfaction.
- Coordinated property management activities, ensuring compliance with housing regulations and fostering community trust.
- Established strategic partnerships with local organizations to improve community outreach.
- Implemented process improvements to optimize property maintenance and tenant services.
- Conducted weekly one-on-one check-ins with property managers, identifying challenges and enhancing operational performance.
Regional Manager
HICKORY HOLLOW
Nashville
05.2021 - 08.2023
- Managed tenant relations by promptly addressing maintenance requests to enhance tenant satisfaction.
- Implemented budget management practices for efficient property operations.
- Maintained accurate records of financial transactions to support effective property management.
- Supervised property inspections to ensure compliance with safety standards.
Property Manager
WINONA LISTINGS
Winona
01.2019 - 07.2021
- Collected rent from tenants to cover maintenance, repair costs, and other expenses.
- Resolved resident complaints and expedited maintenance requests, enhancing resident satisfaction.
- Established partnerships with service vendors and managed billing statements, ensuring timely service and accurate financial tracking.
- Solicited and evaluated bids for repairs, renovations, and general maintenance projects.
- Executed marketing strategies to maintain high occupancy rates.
- Organized community events to nurture positive relationships among residents.
Education
Bachelor of Science - Surgical Tech
Tennessee State University
Nashville, TNSkills
- Property management
- Budget management
- Compliance assurance
- Operational efficiency
- Process improvement
- Tenant engagement
- Customer relationship management
- Vendor negotiation
- Team leadership
- Conflict resolution
Timeline
Regional Manager
Urban Housing Communities
09.2023 - Current
Regional Manager
HICKORY HOLLOW
05.2021 - 08.2023
Property Manager
WINONA LISTINGS
01.2019 - 07.2021
Bachelor of Science - Surgical Tech
Tennessee State University