Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Supervisor Security Lieutenant
St. Jude Children's Hospital
10.2021 - Current
Supervised daily operations to ensure adherence to quality and safety standards.
Trained and mentored team members on operational procedures and best practices.
Implemented process improvements to enhance workflow efficiency.
Coordinated schedules to insure that all areas have coverage.
Conducted performance evaluations and provided constructive feedback to staff.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Supevisor/Trainer
G4S Secure Solutions
08.2018 - 10.2021
Developed and delivered comprehensive training programs for security personnel, enhancing operational performance.
Conducted assessments to identify training needs, ensuring alignment with organizational objectives.
Facilitated workshops on emergency response procedures, improving team readiness and coordination.
Mentored new trainers, fostering a collaborative learning environment and promoting best practices.
Ancillary Finance Administrator
Health Smart Benefits Solutions
08.1999 - 06.2018
Maintained financial information, files and records (e.g. copies of paid invoices, checks, documentation, reimbursements, reports, vendor files, receipts, etc.) for the purpose of ensuring the availability of documentation and compliance with established policies and regulatory guidelines.
Monitored account balances and related financial activity for the purpose of ensuring that allocations are accurate and complying with established financial practices.
Participated in meetings and workshops for the purpose of conveying and/or gathering information required to assist staff members and key stakeholders.
Maintained and implemented databases and spreadsheets to assist with monitoring, debit, credit, and totaled accounts.
Operated computers programmed with accounting software to process, record, store, and analyze payments and customers’ information.
Education
Computer Science
Tennessee State University
Nashville, TN
01.1988
Computer Science/ Accounting
State Tech At Memphis
Memphis, TN
01.1990
High School - undefined
Westwood High School
Memphis, TN
01.1986
Skills
Ability to prioritize multiple tasks and complex assignments
Demonstrated ability to work under pressure and in deadline-driven situations
Able to develop productive relationships with colleagues and customers at all levels