Martha Ojeda
Mount Juliet
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier /Food Preparation Worker
Barbecue Restaurant/ airport international
Nashville
01.2023 - Current
- Built and maintained productive relationships with employees.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Greeted customers and provided friendly customer service.
Pinnacle Cleaning Service
Supervisory Development Central
Nashville
10.2022 - 12.2023
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Identified needs of customers promptly and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Quality Control, Scanning Airbags, Keeping Track O
Nissan North America, Inc.
Smyrna
02.2019 - 10.2023
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
Costumer Service /loans Payments /calls
TitleMax
Antioch
04.2015 - 12.2018
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted testing of software and systems to ensure quality and reliability.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
GED -
Técnica Federal
México 07-1997
Some College (No Degree) - Computers Service
CBTIS 66
Médico Skills
Hello, I'll tell you a little about myself I am a person with experience, I love to do my best in any job, be it cleaning, production or service, I try hard I know how to cook and I also take care of children I am a mother of 3 love being a mother, they are teenagers and have grown up, but sometimes I take care of the children of friends who work, they need help cleaning or caring for them or I spend the night caring for sick people Whenever I can, when I have a free day, I give my best I am a hard-working woman and I want to be better every day like any woman I am blessed by GodThanks
- Customer service
- Sales support
Languages
Spanish
Full Professional
Affiliations
- I enjoy cooking
- nails in my free time
- I love learning new activities
- Family oriented
Timeline
Customer Service Cashier /Food Preparation Worker
Barbecue Restaurant/ airport international
01.2023 - Current
Pinnacle Cleaning Service
Supervisory Development Central
10.2022 - 12.2023
Quality Control, Scanning Airbags, Keeping Track O
Nissan North America, Inc.
02.2019 - 10.2023
Costumer Service /loans Payments /calls
TitleMax
04.2015 - 12.2018
GED -
Técnica Federal
Some College (No Degree) - Computers Service
CBTIS 66