Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martha Taylor Jernigan-Golden

White House,TN

Summary

Professional groomer with comprehensive experience in animal grooming and care. Skilled in precision grooming techniques, breed-specific styling, and maintaining calm environment for pets. Strong focus on collaboration and adaptability, ensuring high standards and reliable results in dynamic settings. Known for excellent customer service and ability to handle diverse grooming tasks efficiently.

Overview

10
10
years of professional experience

Work History

Certified Professional Dog Groomer

Mobile Pet Spaws
Nashville, TN
02.2024 - Current

Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.

  • Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.

Certified Professional Dog Groomer

Personal Paws Mobile Grooming LLC
Phenix City, AL
10.2021 - 02.2024
  • Handling matted pets by offering dematting services or guiding pet parent in what is recommended to maintain comfort and health of pet.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Handling check out/rebooking and managing invoice book
  • Provided managerial back up and assistance at owners discretion.

Dog Groomer/Salon Manager

PetSmart
Opelika, AL
02.2018 - 10.2021
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Maintained general appointment calendar and set shift schedules.

Hair Salon Receptionist

Great Clips
Columbus, GA
10.2015 - 02.2018
  • Introduced new beauty products to consumers by informing clients about use and benefits.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Handled payments and processed credit card transactions.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

High School Diploma -

Northside High School
Columbus, GA
05.2015

Skills

  • International Certified Professional Groomer with International Professional Groomers Association
  • Certification in Advanced Pet First Aid and CPR
  • Certification in Aesthetician Services for Pets
  • Knowledge of Breed Standards
  • De-matting Techniques
  • Safe Handling Practices
  • Gentle Restraint Methods
  • Expert Scissoring Techniques

Timeline

Certified Professional Dog Groomer

Mobile Pet Spaws
02.2024 - Current

Certified Professional Dog Groomer

Personal Paws Mobile Grooming LLC
10.2021 - 02.2024

Dog Groomer/Salon Manager

PetSmart
02.2018 - 10.2021

Hair Salon Receptionist

Great Clips
10.2015 - 02.2018

High School Diploma -

Northside High School
Martha Taylor Jernigan-Golden